- Led global trade compliance initiatives, ensuring accurate product classification under the Harmonized Tariff System (HTS), resulting in a 15% reduction in shipment delays.- Managed end-to-end compliance processes, including determining Export Classification Control Numbers (ECCN) and licensing requirements, reducing compliance-related errors by 20%.- Collaborated with cross-functional teams (engineering, operations, and legal) to resolve shipment holds and enhance customer satisfaction by improving the speed of issue resolution, contributing to a 10% improvement in SLAs.- Spearheaded process optimizations within Amazon’s Global Trade Services (GTS), automating classification and documentation workflows, increasing operational efficiency by 25%.- Analyzed Rules of Origin for Free Trade Agreements (FTAs), optimizing preferential tariff usage, saving over $1M annually in tariff costs.- Established KPIs around compliance accuracy, shipment processing times, and trade documentation, leading to improved monitoring and performance across global operations.- Drove product roadmap for compliance tools, working with product and engineering teams to implement features improving trade compliance efficiency by 30%.- Supported internal and external audits, ensuring all global trade operations complied with evolving trade regulations, achieving a 98% compliance rate.

- Led process improvement initiatives, aligning operational practices with industry standards and trade regulations, resulting in a 15% increase in process efficiency.- Managed cross-functional teams to deliver operational projects, driving the design and implementation of technical specifications, process documentation, and KPI tracking systems.- Defined and tracked key operational metrics such as on-time deliveries, cost reductions, and supply chain efficiency, leading to a 20% increase in overall operational performance.- Optimized supply chain logistics and trade operations by reducing operational bottlenecks, achieving a 95% on-time delivery rate.- Facilitated collaboration across teams, ensuring all project milestones were met on time and within budget, improving operational transparency by 30%.- On-boarded Rallis India and successfully implemented a SaaS solution across 83 locations PAN India, improving logistics efficiency and reducing operational costs by 10%.