Øyvind Sagstad Email & Phone Number

Dunfermline, Skottland, Storbritannia

Lysaker

Enhancing skills and knowledge for optometrists, assistants and professionals in the Nordics through designing and delivering dedicated training programmes. Dedicated training programmes like webinars,workshops,events, hands on clinical or digitally. Development of digital asset and tools, and ensuring employees internally in the customer teams and externally (the customer) recieves effective development opportunities. Played a key role in providing continuous learning and… Show more Enhancing skills and knowledge for optometrists, assistants and professionals in the Nordics through designing and delivering dedicated training programmes. Dedicated training programmes like webinars,workshops,events, hands on clinical or digitally. Development of digital asset and tools, and ensuring employees internally in the customer teams and externally (the customer) recieves effective development opportunities. Played a key role in providing continuous learning and professional advancement for individual optometrist in stores and students at Optometry Schools in the Nordics.Has had a main priority of being Digital Lead in team and responsible for B2B webpage content relevancy and KPIs, Innovative ways of working, digital transformation and creative input on enhancing and effective work.Other key tasks has been project management, translations and proofing of content before launch in market. Handling of Key Opinion Leaders.Strong precence in high performing teams, strong presentational skills. High business acument and and understanding of business strategy and dynamics.Results: Awarded best campaign with Customer team in 2021, and Awarded individual awards for events and performance 2020-2022. Developed an Powerapp as Mock-up for consultant management, got funding to put it to life.Software: Office 365 (Outlook, Excel,Teams,Powerpoint, PowerBI, PowerApps),Zoom, Salesforce/SAP, Absorb, LightWorksHardware: PC, iPhone, iPad, Meta Quest 2, Show less

Schiphol, North Holland, Netherlands

As a member of the Contact Lens Council at GrandVision, the role involves advising on strategic decisions across various domains. Responsibilities encompass the development and implementation of local contact lens strategies, including procurement, marketing initiatives, and analyzing the customer journey. This involves assessing alternative high-quality contact lenses in the market, developing targeted marketing campaigns, and optimizing the customer experience.Furthermore, the… Show more As a member of the Contact Lens Council at GrandVision, the role involves advising on strategic decisions across various domains. Responsibilities encompass the development and implementation of local contact lens strategies, including procurement, marketing initiatives, and analyzing the customer journey. This involves assessing alternative high-quality contact lenses in the market, developing targeted marketing campaigns, and optimizing the customer experience.Furthermore, the role involves introducing, optimizing, and managing subscription services for contact lenses, ensuring seamless and convenient access for customers. Simultaneously, meticulous reporting and analysis of key indicators contribute to assessing the effectiveness of strategies, allowing for adjustments and improvements to optimize the delivery of contact lens services within GrandVision but primarily within Synoptik. Show less

Sandvika

In Synoptik I was the Category Manager at Brilleland AS and Interoptik AS, specilizing in contact lenses and contact lens care products.Overseeing all aspects of the category to ensure optimal performance and growth, my responsibilities encompass negotiating local contracts with new suppliers, collaborating with national and international suppliers, and driving e-commerce, marketing and training initiatives. Accelerating category growth through strategic planning, developing… Show more In Synoptik I was the Category Manager at Brilleland AS and Interoptik AS, specilizing in contact lenses and contact lens care products.Overseeing all aspects of the category to ensure optimal performance and growth, my responsibilities encompass negotiating local contracts with new suppliers, collaborating with national and international suppliers, and driving e-commerce, marketing and training initiatives. Accelerating category growth through strategic planning, developing concepts, and implementing sales strategies. Additionally, I managed the subscription model, handle purchase and assortment decisions, and coordinate logistics to streamline operations. This role involved supporting optometrists, franchisees and other stakeholders in their daily business by providing insights, while continuously analyzing market trends and competitor activities to make informed decisions that contribute to the overall success of the category. Results and projects: Growth of about 20% of new subscribers though my time there, Launch of new subscription system and concept «Linseavtalen» in Interoptik, refinement and launch of Brillelands «Linser Alt inkludert». Contributed to a successfull launch of Brilleland and Interoptiks Webshops primarily consisting of sunglasses and contact lenses.Member of Grandvision Contact Lens Council EuropeSoftware:Office 365 (Outlook,Excel,Teams,Powerpoint,PowerBI),Zoom, Navision, inRiver PIM, HeadsOptics.Hardware: iPhone,PC Show less

Oslo Area, Norway

As the General Manager at Aleris Øyeklinikk in Norway, I was responsible for overseeing the clinic’s operations and ensuring exceptional eye care services. Responsibilities included managing day-to-day activities, providing support to eye doctors as needed, driving research initiatives in Retinal medicine (SALT) and other related areas, leading Diabetes Screening programs, managing staff, and maintaining comprehensive reporting for compliance and performance assessment.This role… Show more As the General Manager at Aleris Øyeklinikk in Norway, I was responsible for overseeing the clinic’s operations and ensuring exceptional eye care services. Responsibilities included managing day-to-day activities, providing support to eye doctors as needed, driving research initiatives in Retinal medicine (SALT) and other related areas, leading Diabetes Screening programs, managing staff, and maintaining comprehensive reporting for compliance and performance assessment.This role demanded a versatile skill set encompassing clinical support, research facilitation, personnel management, and reporting. As General Manager I played a pivotal role in fostering a positive patient experience, improving clinic efficiency, and leading initiatives for continuous improvement.Accomplishments: Contributed to landing i diabetes screening agreement with Sykehuset i Vestfold HF.Staff Development - New General Manager and Health SecretarySoftware: Excel, Word, Powerpoint.Hardware / Instruments: PC,iPhone, OCT, Haag-Streit, Medmont, (Manual Fundus photos) Show less

Oslo Area, Norway

In my role as Regional Sales Manager at Rodenstock within the category of eyeglass lenses in Norway, I conducted sales operations focusing on expanding market presence and meeting sales targets. Responsibilities included overseeing daily activities, store visits, providing support, and networking with optometrists to enhance product awareness and sales growth.Additionally, I played a key role in the installation and implementation of the measuring tool ImpressionIST3, providing thorough… Show more In my role as Regional Sales Manager at Rodenstock within the category of eyeglass lenses in Norway, I conducted sales operations focusing on expanding market presence and meeting sales targets. Responsibilities included overseeing daily activities, store visits, providing support, and networking with optometrists to enhance product awareness and sales growth.Additionally, I played a key role in the installation and implementation of the measuring tool ImpressionIST3, providing thorough training to ensure its effective utilization. Furthermore, I conducted comprehensive product training sessions centered around Rodenstock lenses, empowering the stores with extensive product knowledge to drive successful sales engagements and customer satisfaction.Accomplishments: «Supplier Of The Year», Interoptik Fair 2014Conducted training for Interoptik of the ImpressionIST3 and got amazing feedback.Software: Word, Powerpoint, SAP, ExcelHardware: PC,iPhone,iPad,IST3, Winfit Show less

Bogstadveien, Oslo

As a store manager and optometrist I served as the core of the store’s operations, responsible for staff and planning, while closely monitoring and report key performance indicators (KPIs). My responsibilities extended beyond store management and encompass clinical work and advisory to head office,where I utilize my optometric expertise and experience to provide guidance and insights. Additionally, I contributed to Interoptik’s expansion strategy by assisting in placing stock orders… Show more As a store manager and optometrist I served as the core of the store’s operations, responsible for staff and planning, while closely monitoring and report key performance indicators (KPIs). My responsibilities extended beyond store management and encompass clinical work and advisory to head office,where I utilize my optometric expertise and experience to provide guidance and insights. Additionally, I contributed to Interoptik’s expansion strategy by assisting in placing stock orders, unpacking goods, inventory audits, and smoothly opening new stores, ensuring seamless integration of concept, training of staff, quality, structure, and compliance with Interoptik’s quality standards.With a focus on KPIs and sales targets, I devised daily strategies to achieve objectives while supporting and motivating the team of opticians, sales assistants, and part-time staff to deliver exceptional service in a High Street Area of Oslo. My role as an advisor encompassed not only assisting customers seeking eye health solutions but also contributing to the store’s development, ensuring a balance between operational excellence, clinical expertise, and strategic guidance to create a thriving store environment.Accomplishments:Staff development, Optometrist, Sales StaffRe-furbisihing of StoreMove of store to new location.Implementation of the «Interoptik Signature Programme» in store. Show less

Oslo Area, Norway

As the sole merchandiser for Sandisk in Norway, I had the opportunity to build skills in optimizing product visibility in stores such as Elkjøp, POWER (expert), Euronics and Photophono, thereby increasing sales through strategic merchandising, effective networking, and thorough market analysis and mapping of the Norwegian market. My responsibilities included conducting sales coaching and product training, ensuring that stores had comprehensive knowledge of Sandisk products for… Show more As the sole merchandiser for Sandisk in Norway, I had the opportunity to build skills in optimizing product visibility in stores such as Elkjøp, POWER (expert), Euronics and Photophono, thereby increasing sales through strategic merchandising, effective networking, and thorough market analysis and mapping of the Norwegian market. My responsibilities included conducting sales coaching and product training, ensuring that stores had comprehensive knowledge of Sandisk products for successful brand representation to end consumers. Show less

Oslo Area, Norway

I started my time in Brilleland as and apprentice and after the completion of my education i quickly got a store manager role. As a store manager and optometrist at Brilleland encompassed various responsibilities. This involved customer service and sales of eyeglasses, contact lenses, commodities and services, conducting vision examinations, and overseeing the daily operations of the store. Leading the staff, executing promotional activities, and managing inventory were also key tasks… Show more I started my time in Brilleland as and apprentice and after the completion of my education i quickly got a store manager role. As a store manager and optometrist at Brilleland encompassed various responsibilities. This involved customer service and sales of eyeglasses, contact lenses, commodities and services, conducting vision examinations, and overseeing the daily operations of the store. Leading the staff, executing promotional activities, and managing inventory were also key tasks. Ensuring quality control, providing customer service,repairs and handling administrative duties such as staff planning and reporting were essential components of the role. Show less

Bergen Area, Norway

As a customer service representative at Easyconnect AS, my main task was to provide directory assistance service «Opplysning 1890», and in fierce competition with other directory assistance services, we had to deliver outstanding and efficient customer service. I also had various other tasks within data cleansing, directory services, support for telemarketing, and efficient switchboard operation. In this role I was dedicated to handling inquiries, solving problems, and ensuring a… Show more As a customer service representative at Easyconnect AS, my main task was to provide directory assistance service «Opplysning 1890», and in fierce competition with other directory assistance services, we had to deliver outstanding and efficient customer service. I also had various other tasks within data cleansing, directory services, support for telemarketing, and efficient switchboard operation. In this role I was dedicated to handling inquiries, solving problems, and ensuring a seamless customer experience, and meticulous attention to customer needs and operational efficiency. Show less

Bergen Area, Norway

My journey started as a part-time sales staff member at Frank Olsen Brilleoptik, marking the beginning of my career in sales and customer service within the eyewear industry. In this role, I developed a foundation and interest in eyewear fashion, alongside a commitment to providing excellent customer service and personalized assistance. My responsibilities included guiding customers in selecting eyewear, handling various inquiries, and ensuring customer satisfaction. Furthermore, I… Show more My journey started as a part-time sales staff member at Frank Olsen Brilleoptik, marking the beginning of my career in sales and customer service within the eyewear industry. In this role, I developed a foundation and interest in eyewear fashion, alongside a commitment to providing excellent customer service and personalized assistance. My responsibilities included guiding customers in selecting eyewear, handling various inquiries, and ensuring customer satisfaction. Furthermore, I gained practical experience in repairing glasses, managing invoicing, and efficiently handling diverse tasks.Accomplishments:My work and personal suitability eventually gave me the opportunity to sign an apprentice contract with Synoptik Denmark, which marked the beginning of my career in optometry. Show less

Diploma Graduate With Diploma Degree (Eqvuivalent To A Bachelor Degree), Optometry, Optometrist

At TEC - Technical Education Copenhagen, the education engaged in a blend of theoretical coursework and practical training throughout.

Webmaster

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Higher Education Entrance Qualification