Oz. Fitzpatrick Email and Phone Number
I am a Junior Software Engineer at Advanced, where I collaborate with cross-functional teams to optimize web app backends using C# in .NET Core. I also develop customized APIs and seamlessly integrate front-end design with Vue.js, contributing to the development of user-centric applications that serve diverse needs and preferences.Previously, I worked as an Out of Hours Technical Customer Care Agent for Claris an Apple company at Sitel Group, providing exceptional customer-facing support for FileMaker Pro and Claris Cloud applications. I demonstrated my technical expertise, problem-solving skills, and customer orientation, earning certifications in Claris Connect and FileMaker Pro while exclusively working in a Mac environment. I am passionate about learning new technologies and applying them to create innovative and impactful solutions. I value collaboration, communication, and continuous improvement, and I am eager to join a team that shares these values and offers diverse perspectives and experiences.
Advanced
View- Website:
- oneadvanced.com
- Employees:
- 1958
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Junior Software EngineerAdvanced Jun 2022 - PresentCollaborated with cross-functional teams to optimize web app backends using C# in .NET Core. Developed customized APIs and seamlessly integrated front-end design with Vue.js. Employed Git for version control and streamlined deployments, contributing to the development of user-centric applications.
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Service Desk It AnalystAdvanced Nov 2019 - Jul 2022Datchet, England, United KingdomDelivered prompt resolutions to customer issues and queries, leveraging technical expertise and adhering to ITIL standards. Escalated complex cases to appropriate resolver teams, ensuring effective troubleshooting and timely resolutions. Managed major incidents, trained new analysts, investigated suspicious emails, and maintained up-to-date mail filters. Provided comprehensive support to 2nd and 3rd Line teams, overseeing the management of Active Directory, Azure Active Directory, and Exchange Online. Developed automation scripts and efficiently managed server operations.
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Out Of Hours Technical Customer Care Agent For Claris An Apple CompanySitel Group Nov 2022 - Jul 2023Provided exceptional customer-facing support for FileMaker Pro and Claris Cloud applications. Collaborated closely with 2nd and 3rd line support teams to investigate and resolve customer issues. Demonstrated expertise in FileMaker Pro and Claris Connect while earning certifications in both, while exclusively working in a Mac environment. -
Front Office Team LeadCastle Hotel Windsor - Mgallery Hotel Collection May 2018 - Oct 2019Windsor, United KingdomDemonstrated strong leadership skills by effectively organizing and delegating tasks, ensuring timely completion. Maintained meticulous records and declarations while balancing credit card and cash transactions. Successfully addressed accounting issues and promptly responded to email correspondence. Proactively managed maintenance and housekeeping matters, prioritizing guest satisfaction. Acted as a duty manager, skilfully managing challenging guest situations for positive outcomes. Assumed responsibility for room allocations and efficiently handled reception administration, including check-ins, check-outs, and reservations. Provided valuable training to team members, promoting their development and maintained seamless communication with superiors for smooth shift handovers. -
ConciergeCastle Hotel Windsor - Mgallery Nov 2017 - May 2018As the primary point of contact for guests, delivered exceptional service by assisting with luggage and providing orientation on room utilities. Leveraged extensive local knowledge to offer personalized recommendations for dining and activities, enhancing guest experiences. Managed ticket bookings for various activities. Maintained a friendly and professional demeanor, creating a welcoming and enjoyable environment.
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Night AuditorCastle Hotel Windsor - Mgallery Sep 2017 - Nov 2017Efficiently managed end-of-day operations on the Opera reservation system, ensuring accurate financial records. Completed essential reception administrative tasks and meticulously prepared for the next day's operations. Fulfilled the roles of hotel receptionist and security personnel during late-night hours, prioritizing guest well-being and satisfaction.
Frequently Asked Questions about Oz. Fitzpatrick
What company does Oz. Fitzpatrick work for?
Oz. Fitzpatrick works for Advanced
What is Oz. Fitzpatrick's role at the current company?
Oz. Fitzpatrick's current role is Junior Software Engineer @ Advanced | Programming Foundations, Help Desk Support.
Who are Oz. Fitzpatrick's colleagues?
Oz. Fitzpatrick's colleagues are Krishna Sarthak, Josh Evans, Hannah Robinson (Assoc Cipd), Pratik Soni, Alex Oscroft, Lewis Prior, Gavin Armstrong.
Not the Oz. Fitzpatrick you were looking for?
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Oz Fitzpatrick (David)
Australia -
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