Ozan Sahiner Email & Phone Number

A virtually integrated 3PL provider offering clients seamless global intermodal transportation and logistics management services with its end-to-end array of industry defining in-house services and outsourced partnerships. Driving strategic planning and operational customer delivery and responsiveness, I:• Establish benchmarks of service success; ensuring an alignment between daily operations and strategic growth and revenue plans.• Engineer process enabling solutions; addressing resource allocation, recruitment, labor costs, process optimization and performance levels.• Spearhead relationship management with key warehouse, LTL/FTL carriers, air and shipping partners.• Ensure compliance to downstream customer service and responsiveness levels; collaborating with key accounts to negotiate and finalize rates, terms and conditions.• Drive quality assurance levels; monitoring movement and storage of client freight.

New York, Us

An independent book publisher, eCommerce retailer and lifestyle brand where with overall responsibility for all logistics and supply chain operations I successfully:• Monitored stock levels and JIT operations to meet company customer service standards.• Worked with upstream supply chain partners to meet all stock targets and budget estimates.• Negotiated favorable warehouse and transportation costs; verifying partner compliance to SLAs.• Streamlined and redesigned downstream supply chain operations to meet customer service, delivery to end user and physical and eCommerce retail channel partner expectations.

Lodi, Nj, Us

A leader in outsourced freight forwarding, customs, transportation and distribution center services. Key accountabilities revolved around:• Developing and executing end-to-end sales strategies to drive new enterprise client acquisition; overseeing sales funnel development; proposal and pitch development to contract signing.• Designing and implementing custom 3PL offerings to meet clients’ specific needs and business targets.• Create sales targets and KPIs; regularly exceeding goals month on month.• Design and lead one on one and weekly group training development initiatives around service knowledge, market development, sales strategies and objection handling.• Conducting cross functional leadership team meetings to align operational and strategic goals.• Providing monthly performance and sales reports for leadership team review.

New York, Ny, Us

With a robust network of transportation, warehousing and brokerage capabilities, a provider of international intermodal Supply Chain solutions where, ascending through expanding roles, I:• Oversaw RFQ and RFI preparation to develop network of supplier and logistics partners, measuring performance against vendor scorecards and established SLAs.• Built and developed sales funnel of national and international clients; successfully expanding client and supplier side operations across China and Southeast Asia.• Restructured and renegotiated existing agreements to drive risk management and revenue targets.

New York, Ny, Us

• Managed import process to ensure compliance with US and foreign government regulations.• Ensured that all client requirements exceeded to promote account retention and longevity.• Conducted monthly review of key accounts to ensure profitability and service KPIs met; providing regular reporting and updates to Vice President of Imports.• Streamlined operations and service offerings resulting in an overall increase in cargo business volume.

New York, Ny, Us

• Prepared freight and duty payments while organizing all necessary customs and insurance documentation, to adherence to the destination country’s regulations and fiscal regimes.• Oversaw electronic filing and arranged the best route for shipments while considering the perishable or hazardous nature of the goods as well as the costs, transit time, and security concerns.• Interacted with customs-related government agents, including US Customs and Border Protection, FDA, EPA; and bonded customs warehouses to maintain awareness of customs rules and regulations.

Istanbul, Tr

Bonn, North Rhine-Westphalia, De

Master Of Science (Ms), International Transportation Management

Bachelor'S Degree, Transportation And Logistics