Kaan Özçete Email & Phone Number

- Supporting Wavin Global Cyber Security team as a Security Ambassador.- Responsible for Wavin Turkey’s ISO 27001 Process.- Being part of security campaigns.

- Preparing annual budgets of IT Department.- Responsible for end-user support (Including EMEA, andAPAC Regions)- Managing hardware assets of Wavin Turkey- Handling tickets of internal employees, and end-users.- Following the SLA targets in order to increase thecustomer satisfaction ratio.- Responsible for ISO 27001 process.- Ensuring communication between Global IT Teams andend-users.- Providing on-site support if needed.- Handling issues about 1st… Show more - Preparing annual budgets of IT Department.- Responsible for end-user support (Including EMEA, andAPAC Regions)- Managing hardware assets of Wavin Turkey- Handling tickets of internal employees, and end-users.- Following the SLA targets in order to increase thecustomer satisfaction ratio.- Responsible for ISO 27001 process.- Ensuring communication between Global IT Teams andend-users.- Providing on-site support if needed.- Handling issues about 1st and 2nd line problems.- Working with an ITIL-oriented company.- Working with a multi-cultural company Show less

Adana, Türkiye

- Responsible for end user supporting +150 users- Responsible for ISO 27001 certification process,documentation and implementation.- Handling issues about Office 365 services,- Responsible for IT infrastructure such as servers,firewall,switches, printers, laptops etc.- Responsible for IT Inventory of the company.

Adana, Türkiye

- Handling issues about 1st and 2nd line problems.- Intervention of hardware/software problems,- Providing technical support to users in factory or by remote access,- Responsible for IT inventory of the company,- Responsible for Firewall, and writing new rules for Web filtering, and System security. - Responsible of maintenance activities of IT infrastructure devices inside the factory including Server, switches etc. - Responsible for social media accounts… Show more - Handling issues about 1st and 2nd line problems.- Intervention of hardware/software problems,- Providing technical support to users in factory or by remote access,- Responsible for IT inventory of the company,- Responsible for Firewall, and writing new rules for Web filtering, and System security. - Responsible of maintenance activities of IT infrastructure devices inside the factory including Server, switches etc. - Responsible for social media accounts management.- Handling issues about network.- Responsible for Office 365 Administration.- Responsible for the company's data protection law process.- Responsible for company's tech devices purchasing. Show less

Malta

- Providing IT Support to internal users.- Responsible for Office 365 Administration.- Responsible for managing Bitrix(CRM), PBX and Microsoft accounts.- Assisting the IT Manager with the delivery of the all aspects of ongoing IT development.- Maintaining IT Infrastructure, incl. Servers, PCs, Printers, Software,Telephony system etc.- Responsible for system administration.- Responsible for troubleshooting.- Responsible for system security, Firewall.- I had a… Show more - Providing IT Support to internal users.- Responsible for Office 365 Administration.- Responsible for managing Bitrix(CRM), PBX and Microsoft accounts.- Assisting the IT Manager with the delivery of the all aspects of ongoing IT development.- Maintaining IT Infrastructure, incl. Servers, PCs, Printers, Software,Telephony system etc.- Responsible for system administration.- Responsible for troubleshooting.- Responsible for system security, Firewall.- I had a chance to work with multi-cultural company. Show less

Turkey

- Making official correspondences with foreign Universities.- Responsible for rearranging official paperwork for mutual agreements.- Responsible for student exchange agreements.- Responsible for Turkish students that study abroad.- Making official translations for the University.

Adana, Turkey

Internship in IT Department - Understanding of IT Department's work culture and business methods.- Responsible for troubleshooting.- Providing technical support to all corporation.

Adana, Turkey

IT intern in Wavin Pilsa. - Handling issues related to systemic problems.- Ensuring coordination and communication between end users and SAP Consultant company.- Providing technical support to all corporation.

Adana, Turkey

Long-Term electrical maintenance intern in Wavin Pilsa. - Responsible for all electrical machines.

Bachelor'S Degree, Management Information Systems, Exchange Student

Activities and Societies: International Outreach Student Club (OULAMI)

Bachelor'S Degree, Management Information Systems