Osvaldo Zamora Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

•Managed and maintained product listings for a diverse tech products catalog in several e-commerce platforms, ensuring accurate and compelling product descriptions, high-quality images, and rich media content•Collaborated with cross-functional teams, including the marketing and web development teams, to create and implement a content strategy that led to a 20% increase in organic traffic and a boost in conversion rates•Conducted regular content audits and updates to improve product discoverability and user experience, resulting in a 48% increase in page views and a decrease in bounce rate•Created and managed a content calendar to ensure the timely release of seasonal and promotional content, leading to increased sales during peak periods

•Efficiently processed and tracked an average of 500 customer orders per day, maintaining a 99% on-time delivery rate•Monitored and maintained inventory levels, reducing excess stock through demand forecasting and vendor coordination•Managed shipping and distribution partners to reduce shipping costs while maintaining delivery speed•Oversaw the returns process, achieving a 95% customer satisfaction rate by resolving return issues promptly•Implemented quality checks for outgoing orders, reducing shipping errors by 20%•Supervised a team of 2 warehouse associates, providing training and support to ensure smooth operations

•Crafted visually stunning and user-friendly website designs using industry-leading design principles and tools•Collaborated with clients to deliver engaging web solutions that aligned with their unique business objectives•Leveraged no-code tools to streamline development processes and deliver projects efficiently and cost-effectively•Implemented SEO best practices to drive organic traffic and improve website visibility•Provided ongoing maintenance and support to ensure websites remained up-to-date and optimized

•Captured high-quality images at various events, including weddings, corporate conferences, concerts, and private parties•Worked closely with clients to understand their specific photography needs and preferences, resulting in a 98% client satisfaction rate•Edited and produced high-quality event videos for weddings, corporate conferences, and other special occasions•Managed post-production tasks, including photo editing and retouching, to deliver polished images in a timely manner•Achieved a 92% client retention rate through exceptional customer service and consistently exceeding client expectations

Ux/Ui Designer, Product Design

Bachelor Of Science In Communication, Communication And Media Studies