(Professional Services - Project Management)* Managing and leading the project team* Managing co-ordination of the partners and working groups engaged in project work* Managing project deliverables in line with the project plan* Recording and managing project issues and escalating where necessary* Monitoring project progress and performance* Providing status reports to the project sponsor* Managing project scope and change control and escalating issues where necessary* Working closely with users to ensure the project meets business needs* Definition and management of the User Acceptance Testing programme* Identifying user training needs and devising and managing user training programmes

CRM Consultant *Analysing project requirements*Assigning tasks to team members (software engineers) and following related tasks and deadlines *Designing functional and visual screen *Preparing project status report, software specification report, project documentation *Preparing project test scenario *Testing the software and other project related issues *Being responsible for process management *Training customers *Solving customer's problems

Web Project Manager (www.garantifactoring.com) *Establishing Web Project scope by studying strategic business drivers (all departmants within the organization) *Discovering and validating business and technical requirements and parameters *Developing web solution by formulating objectives; planning project life-cycle deliverables and resource availability *Assuring quality web solution by developing and completing test plans *Collecting (via Google Analytics and self-developed counter), analyzing, and summarizing data and reportiıng to executives

Process Management*Designing the processes of all departments using QPR Processguide *Updating QPR scorecards and other ODP related processes *Reporting to executive directors.(Ms SQL Server)

E-commerce (www.carrefourexpres.com) *Managing site content and updating site, related to campaign strategies *Controlling online order delivery *Preparing competitor analysis reports

Project: E-map of Galleria Shopping Center *Creating e-map via macromedia flash