• AVEA TPD&M Project Management. Performing design, plan, proposal, tasks definition, team creation & leadership activities. Handling Simcard related test and consultancy activities with external partner and contractors. • Managing Professional Services Activities on customers.• Managing Simcard related Project Management.• Managing Technical Support activities to improve Company Business. • Performing IT related tasks of Company.• Managing Post-Sales support project of ZTE dsl modems.• Managing technical teams working on different projects.

• T-Mobile Germany and Czech Republic ISMSC v.4.6 Deployments.• Participating and Managing Deployment activities both onsite and remotely.• Supervising Deployment / Testing Activities and Engineers on site.• Analysis and solution management for customer reported problems and additional customer requests, with direct connection to high level product experts and SMSC R&D.• Oracle Database Operation for Short Message traces.• Performing patch installations and mass upgrade of the system.• Setup of internal IP network and connectivity to customer LAN.• Setup of SS7 and Sigtran signalling to T-Mobile GSM network.• Matrix Reporting to Project Managers and VAS Deployment Manager.

• Managing and Performing Customer Operations and Deployment activities in Turkey, Greece, Romania, Bulgaria, Macedonia, and Albania.• Reporting about the customer operations and deployment activities to Regional Support Manager.• Team leader of 4-8 customer support engineers in different countries.• Planning, managing and evaluating performance of team members.• Managing Customer Service Requests handling according to defined SLA.• Deployment and Support of NG VMS, ISMSC, USSD, WHC/NFM, UM, RBT and MCC systems.

• Deployment and Support of Voice Mail System and Voice Mail Management System running on UNIX.• Deployment and Support of Short Message Service System running on UNIX.• Deployment and Support of Unified Messaging Systems running on UNIX and Windows NT.• 7x24 and OnCall TAC support for Unified Messaging System for sites all around the World.• Deployment and Support of Infopeeler System running on UNIX.• Installation, Integration and Management of LAN/WAN and firewalls of the systems. • Integration of systems with GSM network of customers.

• Administration of NT Domain containing 2500 PCs.• Design, implementation and management of Egebank Exchange Network. User and groups creation, maintaining clients connection to Exchange Network.• Migration from MS Mail to MS Exchange Server 5.5.• Installation and management of Document Management System for Credit Cards Office. Imaging Professional Software running on MS SQL Server 7.0.• Installation and implementation of Remote Management Software for servers in Branch Offices.• Installation of NT Servers and PCs for new Branch Offices.• Installation and management of MS SNA Server 4.0.• LAN Design and Implementation of Egebank Branch Offices.• Supporting Banking Application.• Handling Service Requests with a team of Technicians

• Analyzed and developed applications on Oracle DBMS using Oracle Developer/2000 tools for Windows 95/98 and Windows NT.• Hardware and Software Inventory System analysis, design and implementation.• Military Materials Inventory System analysis, design and implementation.• Personal Salary System implementation.• Installation and maintenance of Altavista Firewall, MS Exchange Server, TACACS+, DNS and DHCP on Windows NT environment.• Cisco Router, Terminal Server and Modem configuration, installation and maintenance.

• Worked as a project manager on analysis, design and implementation of Campus Wide Area and Local Area Network Project. Experienced on Active Network Devices, Cabling, Router and Modem Configuration.• Installation and maintenance of Sun Solaris, Windows NT and Linux based Internet Servers.• Implementation of Internet Services such as WWW, MAIL, FTP, DNS, POP3 on Servers.• Design and maintenance of Isik University and Feyziye Schools Foundation web pages.• Established Internet Connection of University using IP over Leased Line and X25. Configured Router and Modems.• Configuration and maintenance of Modems for Dial-up Access to Internet.• Installation and configuration of CheckPoint 1 Firewall.• Installation and maintenance of many local Windows NT Servers so as to provide security for information sharing between Academic and Student Networks and Internet.• Acting as a teaching assistant for Computer Engineering Faculty, managing Programming Laboratory exercises

• Worked for implementation of ITU Campus Wide Network using ATM technologies. Established network connectivity between City Campuses and Network Center. Experienced on Cisco and Bay Networks Routers, Baseband Leased Line modems, Synoptics ATM Switch, Latiscell ATM to Ethernet Connection Devices and F/O Cabling.• Installation and maintenance of HP Unix, Windows NT and Linux based Internet Servers.• Responsible about the Dial-up Access to Internet. Worked on installation and maintenance Annex Terminal Server and dial-up modems.• Worked as System Administrator for IBM 4381 Mainframe Computer operating VM/SP.