Özgür Sertel Email & Phone Number

İzmir, Turkey

İzmir, Turkey

-Spearheaded the creation of engaging game play for the Android platform's upcoming update.-Devised and implemented community engagement initiatives to foster a loyal player base.Maintained strong customer relationships, providing exceptional support and addressing concerns promptly.-Contributed to social media management, developing content and driving brand awareness.-Orchestrated development schedules, ensuring timely delivery of high-quality products.

İzmir, Turkey

Izmir, Turkey

-Developed a CRUD website with Spring MVC and Vue.js-Used Facade Pattern in back-end-Worked with Hibernate for ORM-Created and developed a two different front-end.(Spring MVC & Vue.js)-Used Bootstrap for Responsive Design-Designed database with MySQL

Turkey

-Chaired the Project Management department, leading a team of 85 direct reports.- Acted as a main stakeholder in strategic planning, liaising closely with the executive team and heads of HR and Finance to define both the long-rangestrategic approach and business development strategy.- Identified, negotiated and cultivated productive partnerships with internationalorganizations in 8 countries, enhancing product offering.- Coordinated research to identify customer needs and wants, gaining insights andutilizing data to enable efficient planning.- Led a team of 10 direct reports and 72 interns, planning and coordinating 72+ exchange participations with over 250 attendees from 45 different countries during tenure.-Presided over Customer Relationship Management, establishing processes and procedures to facilitate customer communication, exceed expectations andencourage both repeat business and referrals.- Trained, mentored and developed a high-performing team, cultivating a client-centric yet result-focused organizational culture

İzmir, Turkey

-Lead the Global Sales department, leading a team of 12 direct reports.- Coordinated research to identify customer needs and wants, gaining insights andutilizing data to enable efficient planning.- Architected numerous impactful marketing and sales strategies, enhancing marketshare and boosting revenue.-Presided over Customer Relationship Management, establishing processes and procedures to facilitate customer communication, exceed expectations andencourage both repeat business and referrals.- Trained, mentored and developed a high-performing team, cultivating a client-centric yet result-focused organizational culture.-Added a new Algorithm to the department.