Özlem Özer

Özlem Özer Email and Phone Number

Customer Relations Manager @ QNB Finansbank
Istanbul, Turkey
Özlem Özer's Location
Istanbul, Türkiye, Turkey
About Özlem Özer

Since the day I started my career, I have worked in the banking sector and assumed important roles in different positions. In each of my experiences, I have actively worked to improve my customer-oriented approach, leadership skills and analytical thinking abilities. In this process, I have had the opportunity to serve both retail customers and upper income segment customers and have adopted an approach that aims for excellence in both areas.Throughout my career in the banking sector, I have been involved in many projects and initiatives and have made significant contributions to the success of these projects. I have had the opportunity to collaborate with various teams to produce innovative solutions, improve processes and increase efficiency. I have a strong knowledge of financial analysis, risk management and operational excellence and have demonstrated the ability to work effectively in these areas. Thanks to my well-developed communication skills, I have developed effectively to understand client needs and provide them with the best solutions. At the same time, thanks to my ability to analyze complex financial data, I have helped clients to manage their risks and make decisions.I am passionate about maximizing customer satisfaction. It is important for me to build trusting relationships with customers, understand their needs and provide them with the most appropriate financial solutions. I closely follow the changing trends in the banking industry and continuously improve myself to meet customer expectations. At the same time, I have a strict work ethic to ensure compliance with bank policies and procedures and have strong control to minimize risks.I have the ability to communicate effectively with my team in a harmonious working environment. As a good leader, I help and encourage the individuals in my team to discover and develop their strengths. I value teamwork and aim to reach common goals by utilizing different perspectives.I focus on continuous self-improvement, acquiring new skills and staying up-to-date in the changing banking sector. I have a creative, solution-oriented and flexible mindset. I believe that providing customer-oriented service and achieving successful results in the banking sector motivates me.

Özlem Özer's Current Company Details
QNB Finansbank

Qnb Finansbank

View
Customer Relations Manager
Istanbul, Turkey
Özlem Özer Work Experience Details
  • Qnb Finansbank
    Customer Relations Manager
    Qnb Finansbank
    Istanbul, Turkey
  • Qnb Finansbank
    Customer Relations Manager
    Qnb Finansbank Jan 2013 - Present
    İstanbul, Türkiye
  • Qnb Finansbank
    Upper Income Segment Customer Portfolio Officer
    Qnb Finansbank Aug 2011 - Jan 2013
    İstanbul, Türkiye
  • Qnb Finansbank
    Retail Banking Officer
    Qnb Finansbank Aug 2007 - Aug 2011
    İstanbul, Türkiye

Özlem Özer Education Details

Frequently Asked Questions about Özlem Özer

What company does Özlem Özer work for?

Özlem Özer works for Qnb Finansbank

What is Özlem Özer's role at the current company?

Özlem Özer's current role is Customer Relations Manager.

What schools did Özlem Özer attend?

Özlem Özer attended Akdeniz Üniversitesi.

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