Ozum Fidan Email & Phone Number

Chihuahua, Mexico

La Jolla Shores, California, United States

Ankara, Turkey

- Established and managed a successful freelance translation business for seven years, specializing in English to Turkish translation.- Collaborated with local translation offices to provide comprehensive translation services for various clients.- Translated a diverse range of documents, including commercial documents, social media posts for small businesses, website content, resumes, motivation letters, and visa/travel documents.- Demonstrated expertise in delivering accurate and culturally sensitive translations across multiple domains.- Established a reputation for reliability, meeting tight deadlines, and delivering high-quality linguistic solutions.- Maintained ongoing partnerships with clients, ensuring satisfaction and fostering positive relationships.

İstanbul, Türkiye

- Coordinated meetings with potential foreign customers to explore collaboration opportunities and encourage participation on the Yenitoptanci.com platform.- Provided Turkish-English translation services during meetings to facilitate effective communication.- Utilized data to proactively contact individuals and organizations for event participation, contributing to network expansion.- Contributed to business development strategies and identified new opportunities for growth.Collaborated cross-functionally to ensure seamless onboarding of new partners.- Tracked and analyzed key performance indicators to assess the success of business development initiatives.- Fostered strong relationships with partners and stakeholders, contributing to a positive working environment.

Ankara, Turkey

- Initially served as the first point of contact, handling inbound calls from foreign customers, addressing inquiries, and providing assistance.- Successfully transitioned to a back-office role, specializing in resolving customer complaints related to their flight experiences with Turkish Airlines.- Utilized various aviation tools to investigate and analyze customer feedback, ensuring comprehensive and accurate solutions.- Collaborated with cross-functional teams to implement improvements based on customer feedback, contributing to enhanced customer satisfaction.- Maintained meticulous records of customer interactions and resolutions, facilitating continuous improvement in service quality.- Demonstrated proficiency in handling complex customer issues and providing effective solutions, showcasing strong problem-solving skills.

Ankara, Turkey

- Founded and operated Küf Atölye, a self-employed venture specializing in handmade, recycled, and sustainable stationery products.- Handcrafted unique notebooks and agendas with a focus on sustainability and recycling principles.- Managed all aspects of the business, including product development, marketing, and sales.Successfully promoted the brand through social media channels, increasing online visibility and engagement.- Implemented recycling initiatives in the production process to contribute to environmental sustainability.- Oversaw the handmade production process to ensure the quality and uniqueness of each product.

Çanakkale, Turkey

- Organized and facilitated meetings, ensuring effective communication and collaboration within the Çanakkale leg of the international project.- Specialized in translating technical documents and communications from English to Turkish, contributing to seamless cross-cultural understanding.- Played a key role in project assistance, handling administrative tasks to support the efficient execution of the TANAP project.- Produced detailed and accurate reports, offering valuable insights and contributing to decision-making processes.- Collaborated with international teams to ensure alignment on project goals and deliverables.

Ankara, Turkey

- Advised students on overseas education opportunities, including course selection and application processes.- Conducted informational sessions and workshops to guide students through the study abroad planning.- Collaborated with universities and educational institutions to stay updated on international programs.- Assisted students in preparing required documentation for study visa applications.- Provided ongoing support to students, addressing queries and concerns related to overseas education.

Ankara, Turkey

- Coordinated administrative tasks for smooth daily operations.- Provided education consultancy services, guiding students in course selection and academic planning.- Collaborated with teaching staff to organize school events, workshops, and seminars.- Managed student records, ensuring accurate documentation of academic performance.- Facilitated communication between students, parents, and school administration.- Contributed to the development and implementation of educational programs.

Bachelor Of Arts - Ba, Business Administration And Management

Bachelor Of Arts - Ba, Business Administration And Management, General

Erasmus Exchange Program