Ozzy Henriquez Email and Phone Number
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Ozzy Henriquez is a Technical Support Engineer at VMware. He possess expertise in sdlc, process improvement, business intelligence, business analysis, agile methodologies and 36 more skills. He is proficient in Spanish, Portuguese and English. Colleagues describe him as "Ozzy is awesome to work with. His professional attitude helps him gets things done. His sense of humor makes him fun to work with. Ozzy brings imagination and an open mind to all that he does. He is a rare individual composed of both imagination and humor." and "I met and worked with Ozzy on different projects during my time with NetDeposit. I came to know his skills and attributes which I found to be very open, friendly and necessary in resolving issues or possible issues within the software development life-cycle. I felt that he has a great ability to analyze business processes and give great insight to the outcome. He is detail oriented and knows the tasks at hand. These are skills that are necessary in any organization. Brian Bangerter Unix/Application Engineer @ Zions Bancorporation"
Vmware
View- Website:
- vmware.com
- Employees:
- 30705
-
Technical Support EngineerVmware May 2019 - PresentRemote
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Sr. AnalystDell Emc Jul 2013 - May 2019Greater Salt Lake City Area• Provide technical expertise to global customers to resolve complex IT, SAN/Storage Infrastructure issues• Provided Watch4net Technical support for cross domain performance and service level management• Managed case escalations with visibility from all levels of management and enterprise wide impact• Acted as a remote customer advocate championing enhancements and process improvement initiatives• Partnered with engineers, product management to drive innovation, enhancements, process improvement -
Sr. Business Analyst / Product ManagerFidelity Investments Mar 2010 - Jan 2013Greater Salt Lake City Area• Coordinated development of a business process management(BPMN) system from concept to delivery• Organized planning sessions with a SCRUM team, organized prioritization of tasks into bi-weekly iterations• Managed non-functional requirements for opportunities to turn into the product deliverables • Organized code reviews, product demos to maintain alignment with product roadmap• Managed UAT and acceptance testing to ensure on time deliverables and continuous alignment -
Senior Business AnalystNetdeposit Mar 2006 - Oct 2009Greater Salt Lake City Area• Manage implementation of leading edge Remote Deposit Capture solutions for commercial check processing operations• Produced requirements by eliciting requirements using problem identification and root cause analysis• Actively reconciled conflicts and decomposed high level information into actionable project requirements, • Managed BOXI and SQL report development projects resulting in a revenue generating stream • Organized UAT and LAB environments to facilitate customer demos, and acceptance testing, reporting -
Business Analyst / Project ManagerInfotrax Systems Dec 2004 - Dec 2005Provo, Utah Area• Maintained strategic relationships of high-value customers with national and global footprints • Responsible for managing delivery projects for projects valued at $100k to $1M• Organized and developed project plan, and project schedule to transition new clients to BackOffice solution• QA project deliverables as part of user acceptance testing to ensure timely and accurate product deliverable -
Account Manager / Business Systems AnalystModuslink Aug 1999 - Sep 2004Greater Salt Lake City Area• Maintained strategic relationships of high-value customers with invoicing in excess of $20 million a year • Customer advocate for driving new enhancements and process improvement initiatives• Managed a company-wide project to implement IFS 2000® ERP system for a global organization • Coordinated a supply chain management project to determine CBA (cost benefit analysis) • Established a practice for measuring customer performance and efficiency using measurable KPI’s
Ozzy Henriquez Skills
Ozzy Henriquez Education Details
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Utah Valley UniversityBs -
Utah Valley UniversityAs
Frequently Asked Questions about Ozzy Henriquez
What company does Ozzy Henriquez work for?
Ozzy Henriquez works for Vmware
What is Ozzy Henriquez's role at the current company?
Ozzy Henriquez's current role is Technical Support Engineer.
What is Ozzy Henriquez's email address?
Ozzy Henriquez's email address is oh****@****ail.com
What is Ozzy Henriquez's direct phone number?
Ozzy Henriquez's direct phone number is +150887*****
What schools did Ozzy Henriquez attend?
Ozzy Henriquez attended Utah Valley University, University Of Phoenix, Utah Valley University.
What are some of Ozzy Henriquez's interests?
Ozzy Henriquez has interest in Science And Technology, Social Services, Children, Disaster And Humanitarian Relief.
What skills is Ozzy Henriquez known for?
Ozzy Henriquez has skills like Sdlc, Process Improvement, Business Intelligence, Business Analysis, Agile Methodologies, Oracle, Management, Project Management, Sql, Software Development, Business Requirements, Leadership.
Who are Ozzy Henriquez's colleagues?
Ozzy Henriquez's colleagues are Rakesh Chander, Mounica Patel, Brett Reed, Ramy Mahmoud, B. Keerthi Bai, Shana King, Med, Vera Vip.
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