Expert CRM developer and project manager, with a broad and in-depth experience using the Customer Relation Management tool ADITO. Passionate about helping organisations optimising their business operations through technology, nationally and internationally. Extensive competencies in identification of client need and strategy development, as well as client and team collaboration. Proven track record in the use of data models, workflows, and user interfaces, as well as the development of customised CRM solutions and models. Skilled in the development and implementation of CRM solutions adapted to the specific needs of organisations, based off their unique business requirements. Ongoing support and maintenance role within CRM tools, aimed at optimal functionality.