Help manage and provide support for the University’s telephone network of over 3500 extensions and 7 switchboards. Telephony systems including Siemens Openscape, DX, Realitis, Concierge, Tiger, NetcallHelp manage and support nearly 600 mobiles devices, such as Apple, Blackberry, Android, Windows, and mobile broadband. Vodafone (Vcol, VBM, VSDM) and Orange (EE)Manage the production and support the University Card for all 19,000+ students/associates and staff. Providing general IT… Show more Help manage and provide support for the University’s telephone network of over 3500 extensions and 7 switchboards. Telephony systems including Siemens Openscape, DX, Realitis, Concierge, Tiger, NetcallHelp manage and support nearly 600 mobiles devices, such as Apple, Blackberry, Android, Windows, and mobile broadband. Vodafone (Vcol, VBM, VSDM) and Orange (EE)Manage the production and support the University Card for all 19,000+ students/associates and staff. Providing general IT support to Campus Services as a DCO. Supervise the Information Centre and telephony rapid response staff when the ICS manager is unavailable. Carry out formal and informal training on the telephone systems and University Card systems as necessary. Provide customer service in the Information CentreUpdate and review procedures and systemsMaintain webpagesLiaise with other departments and attend meetings, working groups and committee’s Involved in interviewing and recruitment of new staff Show less