Patrick Crawley Email & Phone Number

• Prepare daily, weekly, and monthly reports for slot, table, and bingo gaming revenue
• Analyze gaming data from multiple sources and provide analysis to gaming department managers and executives
• Develop and execute reports using SQL, SSRS, R, and Excel
• Use VizExplorer platform to analyze gaming data and produce visual maps of performance data
• Detect and monitor slot game performance and recommend moves and replacements
• Advise slot management team on programs and policies to improve overall floor performance

• Monitors staff performance, ensuring adherence to all policies and procedures as well as internal controls
• Interview and hire Slot Ambassadors and Slot Lead Ambassadors in conjunction with Director of Slots
• Manage schedules and labor to ensure coverage and manage costs
• Develop and implement new Slot Department policies and procedures
• Manage training of new Team Members and monitor performance of trainers
• Settles guest disputes on the slot floor

• Monitors staff performance, ensuring adherence to all policies and procedures as well as internal controls
• Maintains constant awareness of floor activity to protect guests and the integrity of the casino
• Assists in the implementation of new Slot Department policies and procedures
• Settles guest disputes on the slot floor
• Performs, supervises and/or verifies slot machine transactions
• Responsible for processing jackpots and ensuring that all proper Title 31 forms are completed and accurate

Bachelor'S Degree, Management Information Systems, General

A.S., Business Administration, Accounting