Currently looking after large accounts specialized in building residential and commercial buildings.

 Consistently met and exceeded sales quotas for PRO and Tool Rental Departments. Manage high volume accounts and maintain a healthy gross margin. High caliber project management – coordinate and facilitate supplies from start to finish through effective customer, internal and external communication. Arrange job sites visits, conference calls/meetings between suppliers, consultants, thus ensuring successful completion of the task within customers capital budget. Keep customers updated with product lines with updated features, offers, pricing etc. Monitoring customers daily activities (sales and returns) to understand market trends. Coordinate various departments including PSC, receiving, RDC, suppliers to ensure customer receives best possible timely services.  Maintained and update customer database including of C level contacts for future references.  Manage and motivate team members – provide expertise on closing pending quotes, assist resolving conflict situations etc. Selected Achievement Best Performing Department Supervisor in Eastern Canada for 2021 ( for Sales,Teams Built & Community Services) Mentored 2 PRO Sales Associates achieving $2 million sales milestone #1 ProDesk in the district for selling commercial line of credit As a captain of Orange Door Campaign achieved 2nd highest donation for homeless youth Managed supplies and donations to Scarborough Food Security Initiative in co-ordination with Home Depot Foundation improving infrastructure facilities at various distribution centers.

Execute sales development plan for PRO Desk, Sales & service support- Contractor, Real Estate management companies.Manage complex issues related to customers, suppliers, deliveriesAssist contractor’s growing business thru Home Depot PRO referral program. Promote Home Depot commercial line of credit services.Promote MRO line of Business.

Rogers Plus Corporate*Delivering the sales of products and services by determining the customer needs and recommending the best solutions*Responsible for achieving and exceeding monthly and weekly sales targets as set out by Store Management*Building customer relationships by providing prompt and exceptional sales and after sales service*Providing customers with professional and courteous customer service*Ensuring customer concerns are resolved with urgency, good judgment and sensitivity*Diagnose and resolve technical service problems through assessing customer concerns and completing a preliminary check on customer phones*Handling complex account maintenance and billing issues using appropriate procedure (i.e. collect information, ascertain root cause of problem, develop practical solutions)*Using sales and negotiation expertise to retain customers by offering creative solutions while following retention guidelines

Key Responsibilities:Commercial & Institutional sales - Retain existing business & proactively explored new business development opportunities. Networking within key organizations / institutions to maximize larger opportunities. Accountable for business development across the region.Retail // Dealer Business – Training, Marketing & Logistic SupportKey negotiator between Supplier’s (Showtime, Star TV,ZEE TV, beIN Sports, Abu Dhabi Sports) and the clients (existing & new hotels, large oil field camps)Event Management – Successfully managed major sporting events in Cinema Halls with seating capacity of 4000 people in multiple locations, events including FIFA 2014 World cup, 2015 UEFA Championship League Finals and 2015 Mayweather & Manny Pacao Boxing bout.Customer Service - responsible for ensuring customer satisfaction by proactively searching out vital clientele needs, maintaining excellent client relationship and adapting marketing strategies to optimize sales. Worked closely with team members to identify critical time-loss problem areas and then developed and implemented the corresponding solutions. Succeeded in reducing critical time-loss.Operations - Communicating effectively with all groups within the organization and updating them with new directives, resource allocations, sales strategies and high impact issues.Head of Anti Piracy Campaign – Coordination with government agencies to curb anti piracy thru media campaign, road shows and filling legal cases when required. Team member of tender committee - Actively involved with Projects division in preparing estimations for SMATV, IPTV projects especially for the Hotels, Large Camps, Ships etc.

• Organize training programs for Dealers to expose new product/channel/programming/promotions.• Identify potential corporate customer to offer bulk deal.• Detail presentation to such corporate clients.• Tie up with local service providers for exclusive offers run through them.• Timely update with new pricing to dealers.• Regular supply of POS to the Dealers/Installers.• Ensure timely execution of weekly/monthly revenue generation report.• Assisting the Country Head to prepare market report, budgets etc.• Monitoring In-house and Dealers Stock movements.• Ensure timely execution of deliveries to the dealers with proper guidelines.• Monitoring Dealer’s Performance and if required, guide / assist them to achieve targets.• Coordinating / updating the sales team about the latest market position to enable to fix and achieve the targets• Monitoring/updating dealers’ debit position and reporting to the Finance Manager based in Dubai.• Market studies to understand market trends, competition, product and pricing.• Interaction with department heads i.e. store, administration to ensure timely executions of jobs.• Assist country head for planning marketing exercise.