P-J Cross Email & Phone Number

Wellington & Wairarapa, New Zealand

Police College

Implementation of SAP SucessFactors.SAP SuccessFactors eXpert (SFX) AccreditationLMS Administration.Moodle / TotaraICAgile (ICP) Certified Heat / JIRA

Wellington & Wairarapa, New Zealand

Key aspect: Totara Learning Management System Administrator. Administering and developing a sound knowledge of the features and functions and sharing my knowledge within the team.Responsible for supporting the Learning and Development team in all aspects of the learning and development programme.Extremely organised with an great eye for detail, managing all the administration and workshop logistics for the Learning and Development team.Maintaining relationships with external… Show more Key aspect: Totara Learning Management System Administrator. Administering and developing a sound knowledge of the features and functions and sharing my knowledge within the team.Responsible for supporting the Learning and Development team in all aspects of the learning and development programme.Extremely organised with an great eye for detail, managing all the administration and workshop logistics for the Learning and Development team.Maintaining relationships with external suppliers and the wider Learning and Development team to ensure learning programmes are administered to a high qualitySAP - Accounts, expense claims, purchase orders, coding, queriesProcurement - AOG contractsTravel and accommodation, venue bookings and reconciliationDesign, facilitate team activities Show less

Wellington & Wairarapa, New Zealand

Responsible for leadership of the Support function of the Powerhouse and other Wellington Rubicor businesses by way of project management and day to day leadership of the Operations Support team in their support of Consultants, Finance Manager and the MD in the work they do for Powerhouse. Specifically responsible for the successful implementation of the ICT CRM project. (Due to a management buyout the CRM was not implemented).Member of International core project team for ICT CRM… Show more Responsible for leadership of the Support function of the Powerhouse and other Wellington Rubicor businesses by way of project management and day to day leadership of the Operations Support team in their support of Consultants, Finance Manager and the MD in the work they do for Powerhouse. Specifically responsible for the successful implementation of the ICT CRM project. (Due to a management buyout the CRM was not implemented).Member of International core project team for ICT CRM CRM Administrator Training in Salesforce / Jobscience.Facilitated and provided systems support during EUT workshops.Delivery Lead: Association Management Software (AMS) project sprints and assisted with another ten sprints.International Supplier/Stakeholder ManagementMaintained company Intranet, website and Facebook pageDatabase management (Lotus Notes)Management Statistical reportingProvided high level support and administrative services to management team.Redesigned and maintained Standard Operating Procedure including sub document for support staff. Designed and produced marketing and in house training documentation.Assisted support team in streamlining their day to day systems and processes.Designed and implemented new effective HR processesDeveloped, implemented and managed IT fault log to enable information to be readily available to managementMain ICT, Telco and PABX contact whist providing in house support and training for two companies.Provided high level support to the Consulting and Support teams.Contributed to Civil Defence and Disaster Management Plan.Responsible for day to day Health and Safety including monthly reporting Show less

Porirua. New Zealand

Providing administrative support to the Team Leader & National Learning and Capability Development team.Ensure the smooth day to day operation of the Learning and Capability Development delivery programme.Ensure systems used by the wider team will result in accurate reporting of the National Curriculum.Manage the end-to-end Induction process of new social workers.Arranging team travel and accommodation bookings.Mentor and coach colleagues and administration staff on the… Show more Providing administrative support to the Team Leader & National Learning and Capability Development team.Ensure the smooth day to day operation of the Learning and Capability Development delivery programme.Ensure systems used by the wider team will result in accurate reporting of the National Curriculum.Manage the end-to-end Induction process of new social workers.Arranging team travel and accommodation bookings.Mentor and coach colleagues and administration staff on the Ministry’s Learning Management System (LMS).Process timesheets, leave & expense claim forms.Organise and facilitate teleconferences, meetings, project data and in house training.Oversee the nationwide delivery of training by CYF Trainers including administering training suite bookings, managing resources and any associated repairs.Design, create, QA & rollout National CYF competencies/LMS packages and resources.Recommend and guide new processes for resources within e-learn.Review and improve processes and practices where possible.Register, catalogue and maintain training resources library. Show less

Wellington New Zealand

Administrative support to the AQS Manager & wider team. Development, monitoring, coordination, QA and effective administration of the audit program.Assisted the AQS team with planning, implementing and reporting on individual audit projects. Administration of special and forensic audits. Maintenance of all AQS data and reporting. * Meeting Minutes of AQS meetings including any regional forums and management meetings. Monitor and coordination of the annual schedule of routine… Show more Administrative support to the AQS Manager & wider team. Development, monitoring, coordination, QA and effective administration of the audit program.Assisted the AQS team with planning, implementing and reporting on individual audit projects. Administration of special and forensic audits. Maintenance of all AQS data and reporting. * Meeting Minutes of AQS meetings including any regional forums and management meetings. Monitor and coordination of the annual schedule of routine audits. Ensure all reports & documentation meet recognised QA standards. Maintain filing & databases to ensure a high standard of data quality. Collate, coordinate and prepare the annual programme of work. Liaison with provider organisations, contractors & suppliers. Make recommendations for quality improvement of the programme. Maintain and improve AQS operational documents, records and protocols. Show less

Wellington, New Zealand

This sole charge position (supported by each site’s warehouse and administrative teams) was based in Wellington, then Porirua.Responsibility for overseeing the smooth and efficient running of all aspects of each office, including Management of stock and company assets, Financial, Security and Personnel.Reconciliation of clearing accounts, GST, debtor accounts and bank accounts, ensuring processes were in accordance with company procedure and legislative requirements.All… Show more This sole charge position (supported by each site’s warehouse and administrative teams) was based in Wellington, then Porirua.Responsibility for overseeing the smooth and efficient running of all aspects of each office, including Management of stock and company assets, Financial, Security and Personnel.Reconciliation of clearing accounts, GST, debtor accounts and bank accounts, ensuring processes were in accordance with company procedure and legislative requirements.All daily banking activities, including deposits, petty cash, auditing and any variance investigation. Month End Reporting.Management of company debtors/creditors.Coordinating store key holders & ensuring Store/Warehouse security was maintained at all times.Ensure the monitoring company was regularly updated with call out and key holder information. Recruitment and induction of office and warehouse staff.HR Administration, including the issue of employment agreements, processing of timesheets and staff leave.Undertake staff disciplinary meetings.Ensure OSH policies & programmes were in place and adhered to at all times. Show less

Seaview, Lower Hutt. New Zealand

This sole charge position was in a newly acquired Company, which had recently located to Wellington.The role had overall responsibility for overseeing the smooth and efficient running of all aspects of the each office. Accounts Receivable, credit control, direct debit/bank reconciliation.Daily balancing of EFTPOS transactions.Recorded new service agreements.Recommended and implemented new sales and stock control system.Maintained Microsoft Access… Show more This sole charge position was in a newly acquired Company, which had recently located to Wellington.The role had overall responsibility for overseeing the smooth and efficient running of all aspects of the each office. Accounts Receivable, credit control, direct debit/bank reconciliation.Daily balancing of EFTPOS transactions.Recorded new service agreements.Recommended and implemented new sales and stock control system.Maintained Microsoft Access database.Coached and developed staff to provide top class customer service.Provided customers with help and advice on their individual accounts.Management reporting.Planned and organised workload for drivers and contractors.Coordinated daily/weekly post and courier packages.Confident and competent in use of Radio Telephone. Show less