Precious Mccoy Email & Phone Number
Who is Precious Mccoy? Overview
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Precious Mccoy is listed as Founder, iAssist LLC at iAssist LLC, based in Daytona Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Precious Mccoy.
Precious Mccoy previously worked as Delivery Manager I at Ghx and Jr. Client Relations Administrator- Client Relations Specialist II at Bankers Healthcare Group. Precious Mccoy holds Bachelor Of Science - Bs, Business Management And Leadership from Peru State College.
Email format at iAssist LLC
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About Precious Mccoy
At GHX, my focus as Delivery Manager I extends to cultivating robust customer relationships and spearheading managed services implementations. With a proven track record, I've successfully boosted key performance indicators and customer engagement through strategic campaigns and robust support mechanisms.My commitment lies in driving service excellence and project success, leveraging tools like Jira Service Desk for technical execution and precision. The collaborative efforts to lead cross-functional teams have been instrumental in delivering timely outcomes and fostering a culture of continuous improvement within our organization.
Precious Mccoy's current company
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Precious Mccoy work experience
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Delivery Manager I
- Cultivate and maintain strong customer relationships within assigned accounts, ensuring consistent communication and satisfaction while driving service excellence.
- Lead the implementation of managed services solutions for new customers, collaborating with cross-functional teams to ensure smooth project kickoffs, timely delivery, and successful outcomes.
- Design and execute customer engagement campaigns, boosting KPIs, re-engaging clients, and proactively addressing service issues through support, troubleshooting, and escalation management.
- Host webinars and training sessions for Managed Services customers and internal teams, fostering knowledge sharing, skill development, and continuous improvement.
- Provide strategic guidance to team members, mentor staff, and collaborate with cross-functional teams to improve processes, identify opportunities, and drive customer success.
Jr. Client Relations Administrator- Client Relations Specialist Ii
- Mentored and led the night shift team, ensuring adherence to company standards and KPIs.
- Collaborated with upper management to enhance agent efficiency and streamline processes.
- Acted as the first point of contact for loan, credit card, SBA, and PPP departments.
- Assisted in creating lead sheets and correcting errors in loan applications.
Lifestyles Consultant
- Provided exceptional customer service to Platinum Card Members by handling various requests such as restaurant reservations, entertainment ticket purchases, and tour bookings.
- Collaborated with team members to brainstorm innovative ways to exceed customer expectations and enhance the overall customer experience.
- Recognized for consistently receiving high-ranking customer satisfaction surveys and maintaining above-average industry knowledge.
- Improved customer satisfaction by finding creative solutions to resolve issues.
Project Manager
- Led a cross-functional Agile team to save $260,000 in revenue by revitalizing stagnant projects.
- Maintained exceptional communication with team members, stakeholders, and clients to ensure project success.
- Analyzed user feedback and performed website QA analysis, improving product value and customer satisfaction.
Precious Mccoy education
Frequently asked questions about Precious Mccoy
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What company does Precious Mccoy work for?
Precious Mccoy works for iAssist LLC.
What is Precious Mccoy's role at iAssist LLC?
Precious Mccoy is listed as Founder, iAssist LLC at iAssist LLC.
Where is Precious Mccoy based?
Precious Mccoy is based in Daytona Beach, Florida, United States while working with iAssist LLC.
What companies has Precious Mccoy worked for?
Precious Mccoy has worked for Iassist Llc, Ghx, Bankers Healthcare Group, Aspire Lifestyles, and Usacontactpoint.
How can I contact Precious Mccoy?
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What schools did Precious Mccoy attend?
Precious Mccoy holds Bachelor Of Science - Bs, Business Management And Leadership from Peru State College.
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