• Developed and managed 15 end-to-end Tableau reports and 20 ETL flows, streamlining analysis and resulting in significant time savings for the business.• Analyzed over 100 SAP Crystal reports and designed a comprehensive data inventory and migration strategy, improving requirement gathering efficiency.• Designed a central data model and implemented a high-level BI solution in Azure Synapse analytics.• Contributed to the improvement of governance and performance of self-serve analytics, resulting in increased efficiency and user engagement.• Assisted business users with their Self-Serve BI needs, fostering a data culture and saving time & cost for the BI team.• Administered Tableau Server, providing user management, bug fixes, and performance monitoring.

• Managed and organized unstructured data through enterprise content management, resulting in improved data accessibility, usability, reliability, and integrity.• Analyzed and maintained ECM servers, such as Documentum, to ensure proper functioning and resolved issues related to content management and storage, resulting in improved data integrity.• Developed over 10 interactive and informative dashboards using Tableau for data analysis, resulting in increased efficiency in data-driven decision making.• Analyzed data in Excel using advanced formulas like VLOOKUPs, Pivots etc. Also leveraging SQL and creating complex queries with use of joins, procedures and sub-queries.• Collaborated with cross-functional teams to identify business needs and design solutions that provided valuable insights, contributing to the company's growth and success.• Utilized BI tools such as Tableau, Oracle SQL, and ECM servers to provide insights and support data-driven decision making.

• Perform daily and weekly analysis on sales records to predict churn and manage sales pipelines• Develop product positioning, market persona mapping, and competitor analysis• Translate technical capabilities into benefits and value proposition through consulting and solutioning• Provide functional and technical support to clients and customers using the Mettl platform• Successfully forecasted analytics detailing a pattern of churn in the previous financial year records• Worked on drawing insights on competitor data leveraging Excel (vlookups, pivots) and SQL (subqueries, joins).• Developed an AI-based chatbot for support queries, allowing the company to deploy in-house bots for support