Patrick Stephens Email & Phone Number

Richardson, Texas, Us

Kelley Austin is a Dallas-based full-service Salesforce consultancy that helps brands and businesses drive revenue and connect with their customers through the power of Salesforce. As a Salesforce Summit Partner, our expertise spans Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Revenue Cloud, Field Service, and more. The Kelley Austin team has successfully delivered hundreds of projects and takes pride in our diverse industry expertise. While Salesforce brings customers and companies together, Kelley Austin helps you put plans into action so you can get the most out of your investment. Let's Solve Things together!

Chicago, Illinois, Us

Owner of the national Customer Solutions Technical capability at West Monroe. Responsible for managing hiring, scoping, staffing, sales, training, mentoring, and building overall technical capabilities within the Customer Solutions practice. Member of the Customer Solutions Leadership Team.Lead Technical Architect providing clients with expertise in all aspects of Digital Strategy, Enterprise Architecture, Systems Integration, Technical Management and Technical Delivery.

(formerly Etherios)Custom cloud solutions for your business. Strategic business and technical advisor with 20+ years of experience leading diverse technology implementations.Design, develop, and implement complex, integrated, enterprise-wide Salesforce.com solutions across Sales Cloud, Service Cloud, Public and Partner-facing Communities, Marketing Cloud and Internet of Things.Involved in all aspects of client relationships and project engagement, including pre-sales, sales, assessment, scoping, management, architecture, data integration / synchronization, architecture, data integration, SDLC, delivery, deployment and support. Clients include Fortune 10, Fortune 500, international and national enterprise level corporations as well as national nonprofits. * Multiple Enterprise ERP Integrations across Sales, Service, and Marketing functions. * Internet of Things deployments including real-time geo-location and device status tracking * Custom Communities implementation for major national retailer with 2 million + active users. * Custom call-center implementation for international, high-profile, luxury-brand retail. * Sales and Service implementation for international technology manufacturer * Extensive, high-volume, real-time data-integration experience. * Force.com technologies and APIs including Lightning, Apex, Visualforce, etc... * Cloud computing technologies: SaaS, PaaS, IaaS, REST, SOAP, SAML, XML, etc... * Specific provider APIs: Google, Amazon, Microsoft, Yahoo, Apigee, etc... * Data Integration (ESB, ETL, DTI, EDW): Mulesoft, Informatica, Boomi, Jitterbit, Oracle, Microsoft, etc... * Programming/database technologies: Java, Js, Node.Js, C#, SQL, TSQL, Postgres, etc...

New York, Ny, Us

Responsible for maintaining all OCR EDI Gateway .Net web service code, including provider and member validation and integration processing. Lead .Net developer associated with EDI gateway consolidation project on Biztalk 2009. Developed integrated Real-Time EDI processing solutions for external partners. Led Enterprise-wide effort to migrate legacy Access 97 and Access 2000 applications to SQL Server and .Net.Principal developer of enterprise applications and data solutions for quality assurance, accreditation, medical case management and business analysis. Particular emphasis placed on integrating data from disparate systems and third-party applications to consolidate data access for business users and increase productivity. Extensive experience with EDI claims processing, HEDIS/QARR reporting, and 835/837 file processing.Responsible for the design, development, and maintenance of intranet based web applications and websites using data from Oracle, MS SQL Server, and DB2 systems. Participated in the design and development of a corporate wide data warehouse solution using Informatica, Oracle, MS SQL Server, and Business Objects.Active in coordinating with external trading partners, vendors and internal business customers to refine systems requirements and streamline production workflow.

Responsible for the design, development, and maintenance of multiple websites, including a full-featured e-commerce portal. Responsible for the design and development of corporate data solutions. Developed custom enterprise-wide database solution in MS Access integrating sales data, inventory management, contribution records, event registrations, contact management, and subscription policies. Ultimately responsible for all data analysis and reporting, including the development of one-click on-demand reporting and analysis tools.Responsible for purchasing, installing and maintaining the entire corporate computer network, providing technical support for both hardware and software, maintaining corporate computer security, and developing remote access solutions.Wrote articles, book reviews, commentaries, and press releases for both internal and external publication. Spoke to and was interviewed on policy, political, and philosophical issues by journalists, businessmen, audiences of professors, elected officials and students. Responsible for editing public commentary. Created new media distribution networks and significantly increased media appearances.

Responsible for managing day-to-day operations of the institute. Hired, trained and supervised office staff. Developed annual plan and budget. Designed, developed and maintained database of donor records, including contact management and contribution analysis. Modernized internal operations by developing data systems for contribution management, streamlining project and program management, and installing and maintaining corporate computer network. Managed all media and public relations campaigns. Served as media liaison. Designed, edited and produced all policy reports, publications, press releases and newsletters. Wrote and edited policy reports, opinion pieces, and press releases.