As a Claims Specialist at SUREDGE with over five years of dedicated service, my mission is to ensure the accuracy and efficiency of insurance document verification and settlements. My role involves providing technical assistance and managing communication files, where my organizational skills and attention to detail contribute significantly to client success.Previously, as an Account Manager and Salesforce Administrator, I honed my expertise in the restoration industry and played a key role in system integrations, user training, and technical support. Our team facilitated organizational growth by implementing scalable Salesforce solutions, where I provided remote support and configured systems to meet evolving business needs. Fluent in Spanish, I bring essential communication skills to support our diverse clientele.