Aspiring Cybersecurity Professional dedicated to continuous learning and actively researching the latest trends and threats in the field. With a strong foundation in threat detection, incident response, and vulnerability assessment, I am committed to honing my skills in SOC operations, cyber defense, penetration testing, web security, and threat hunting.I am passionate about protecting digital assets and enhancing security measures through proactive and innovative approaches. My hands-on experience in cybersecurity labs and my commitment to staying updated with the latest developments make me a hardworking and driven individual eager to contribute to a secure digital environment.Always ready to tackle new challenges, I strive to be a valuable asset to any cybersecurity team, bringing a proactive mindset and a strong work ethic to every task.
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Cyber Security Soc DiplomaAmit Learning Mar 2024 - Jul 2024Cairo, Egypt• Introduction to Cyber Security• Cyber Security Essentials• CyberOps Associate• Threat and Vulnerability Management• Security Operations and Monitoring• Threat Emulation• Incident Response & Forensics• Malware Analysis and Reverse Engineering• QRadar & Splunk SIEM Solutions -
Subject Matter Expert - Customer CareBoost Mobile May 2023 - Apr 2024New Cairo, Cairo, Egypt• Provide expert guidance• Training and Development• Quality Assurance• Documentation and Knowledge Management• Assist with Troubleshooting• Ensure Compliance• Communicate Changes -
Support Staff/Mentor - Customer CareConcentrix Nov 2019 - Jun 20216Th Of October, Al Jizah, Egypt• Onboarding new agents• Training and Development• Coaching for skill improvement• Documentation and Knowledge Management• Assist with Troubleshooting• Ensure Compliance• Tracking progress -
Customer Service Representative (Vodafone Uk)Vodafone Aug 2018 - Jan 20196Th Of October, Al Jizah, Egypt• Handling inbound customer calls• Assisting with billing inquiries• Resolving technical issues• Processing account changes and upgrades• Managing customer retention efforts -
Customer Service RepresentativeTeleperformance Mar 2017 - Nov 2017Giza, Al Jizah, Egypt
Mahmoud Omar Education Details
Frequently Asked Questions about Mahmoud Omar
What is Mahmoud Omar's role at the current company?
Mahmoud Omar's current role is Cybersecurity Analyst || SOC Analyst || CTF || ISC2 || eCIR Prep || Tryhackme Top 1% || p4wx3d.
What schools did Mahmoud Omar attend?
Mahmoud Omar attended Helwan University Cairo.
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Mahmoud Omar
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Mahmoud OmaR
Certified Sap Successfactors Consultant | Hxm Digital Transformation |{ Certified Ec , Pmgm }Cairo, Egypt -
1aqarmap.com
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Mahmoud Omar
Project Manager @ مـتـن - Matn | Pmp Prep, | Prince2 Prep, | Business Development Geek |Qesm El Maadi -
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