· Responsible for IT infrastructure and employee experience across South East Asia for HPE/HPI/DXC· Collaborate with other towers to ensure Site IT infrastructure met global standards and deliver quality service to Employees· IT adviser for regional senior management.· IT advocacy on IT transformation programs across current and prospective HP clients. Client relationship management · Managing multiple vendor and partner relationships. IT project deployment and support… Show more · Responsible for IT infrastructure and employee experience across South East Asia for HPE/HPI/DXC· Collaborate with other towers to ensure Site IT infrastructure met global standards and deliver quality service to Employees· IT adviser for regional senior management.· IT advocacy on IT transformation programs across current and prospective HP clients. Client relationship management · Managing multiple vendor and partner relationships. IT project deployment and support across region Show less

· Responsible for IT infrastructure and employee experience across South East Asia· Collaborate with other towers to ensure Site IT infrastructure met global standards and deliver quality service to Employees· IT adviser for regional senior management.· IT advocacy on IT transformation programs across current and prospective HP clients. Client relationship management · Managing multiple vendor and partner relationships. IT project deployment and support across region

I led the biggest IT separation project in the region working with key business stakeholders to help them manage the IT separation cut over activities eg.• IT infrastructure separation• End User Support separation• End user PC migration to respective new companies environment

· IT leader in Country leadership team· Managing multiple vendor and partner relationships · Responsible for IT infrastructure and employee experience across South East Asia· Collaborate with other towers to ensure Site IT infrastructure met global standards and deliver quality service to Employees· IT adviser for regional senior management.· IT advocacy on IT transformation programs across current and prospective HP clients

· Responsible for all HP internal database operation incident management/ problem management· Reduced delivery costs by through support consolidation project.· Streamlined database operational processes· Drive Incident ticket reduction by 50% leading to substantial cost savings· Reduced infrastructure environment build time · Streamlined problem management process to achieve quick root cause analysis timeline· Team build up recruitment, selection, training, performance… Show more · Responsible for all HP internal database operation incident management/ problem management· Reduced delivery costs by through support consolidation project.· Streamlined database operational processes· Drive Incident ticket reduction by 50% leading to substantial cost savings· Reduced infrastructure environment build time · Streamlined problem management process to achieve quick root cause analysis timeline· Team build up recruitment, selection, training, performance appraisal for reporting employees and determination of assignments  Show less

Project ImplementationFinancial managementProject delivery

Projects:PepsiCo India Holdings Pvt. Ltd (Jan 2003 – Jun 2003): – • Accountable for Pepsi IT infrastructure and operations across 40 locations in India• Involved in Network Management using HP Oven View for management of network • Involved in asset management with accountability for entire IT asset across India and updating of list on pan India basesMicrosoft Corporation India Pvt. Ltd (Apr 2000 – Dec 2002)• Responsible for IT Data center in India• Involved in… Show more Projects:PepsiCo India Holdings Pvt. Ltd (Jan 2003 – Jun 2003): – • Accountable for Pepsi IT infrastructure and operations across 40 locations in India• Involved in Network Management using HP Oven View for management of network • Involved in asset management with accountability for entire IT asset across India and updating of list on pan India basesMicrosoft Corporation India Pvt. Ltd (Apr 2000 – Dec 2002)• Responsible for IT Data center in India• Involved in providing support to internal customer across all five sites in India covering LAN & WAN.• Managed and supported data centers comprising • Vendor management, asset management, planning (IT budget and procurement of IT assets) Reuters India Pvt Ltd (Apr 1998 – March 2000)• Provided filed support cross North India and was responsible for help-desk • Adhered and achieved strict SLA with team of 10 engineers Show less