• Warmly welcome and seat 100+ guests per shift, enhancing service efficiency and customer satisfaction.• Handle complex customer interactions, achieving a high positive resolution rate and fostering customer loyalty.• Ensure timely and accurate delivery of orders by coordinating effectively with kitchen and bar staff.• Collaborate with management and staff to manage seating and dining flow, contributing to a seamless dining experience.• Demonstrate strong communication and… Show more • Warmly welcome and seat 100+ guests per shift, enhancing service efficiency and customer satisfaction.• Handle complex customer interactions, achieving a high positive resolution rate and fostering customer loyalty.• Ensure timely and accurate delivery of orders by coordinating effectively with kitchen and bar staff.• Collaborate with management and staff to manage seating and dining flow, contributing to a seamless dining experience.• Demonstrate strong communication and project management skills in a fast-paced environment. Show less

• Assisted superintendents in property upkeep and general maintenance across three buildings housing over 400 residents.• Managed tenant relations, addressed issues and concerns, and de-escalated situations, often stepping in to cover for the superintendent.• Led a tenant auditing program, organizing and coordinating contractors' tasks.• Conducted renovations, repairs, and general upkeep to maintain and improve the properties.

• Recognized and responded to swimmers in danger, providing first aid as needed.• Ensured swimmer safety by cooperating efficiently within a team of four.• Operated effectively in high-stress positions for prolonged periods.• Conducted over 50 emergency drills and real-life scenarios to maintain safety standards.• Developed strong teamwork and communication skills, critical in emergency responses and daily operations.