Responsible for handling customer and end-to-end delivery of project. Handling Service Order Management and Resource Inventory including tasks: Requirement Gathering Analysis Design Build Testing Deployment to UAT UAT acceptance Deployment to Production Handover to post-production support team Key role which starts with Managing customer and whole team to deliver the given requirement.

Being a Service Fulfilment Lead leading Order Management handling a big scrum team of 10 people including 2 ExpertsAlso been leader for Amdocs SOM in a Project comprises of E2E solution where full E2E Amdocs Stack is involved including CRM, BSS, Order Management , SOM , POS and Inventory Also experienced of projects which comprises of getting Provisioning Order from upstream system , do decomposition from Product to services , activate services on various external interfaces mostly using Rest via Open APIs via swagger on TMF standards and save the services in Service inventory • Role is to analyze and understand requirement, discuss design with Product owners, align team members and implement the solution timely for all Service Fulfilment Solutions.• Role is also to be a Scrum Master for the team which includes doing all Scrum ceremonies , Planning , Handling Capacities using Jira and Rally .• Role includes :• Working with E2E Architect in understanding the Use Case and design solution for the same. • Planning work ahead of time to understand and make sure we will be able to deliver the solution on time and raise flags if we see any challenges from both technical as well as managerial aspectsHave worked on environments with cloud native technologies like kubernetes, docker , Helm charts , hybrid as well as non -hybrid clusters for deployment

Service Fulfillment Lead leading : Order Management Team Provisioning and Activation Team Device and Service Inventory Team worked on Oracle ASAP, Oracle UIM , Clarity Service Manager and Oracle OSM . Following was part of job role:1. working with E2E Architect in understanding the Use Case and design solution for the same. 2. Analysis of Activation commands for various Use Cases for all Network Elements ,development and implement the same using Oracle ASAP3. Analysis, Modelling , Development , Deployment and support for Oracle UIM supporting Inventory implementation for the project.4. Analysis , design , decompose and Develop cartridges for Oracle OSM 5. Development of custom scripts to communicate with NE s and do other such monitoring and provisioning tasks for Operational Support using Python and Shell Scripting.

Working for Clarity in Kuala Lumpur/Malaysia as a SQM/ETL Developer/ OSS Consultant in a project for a Leading Telco Celcom /Axiata Group . Work Area Involves :• Development of simple as well as Complex Stored Procedures using Netezza and Oracle • Transition of data from one interface to another which involves complex data processing using Linux , Oracle and Netezza NZ ,Python , Oracle SQL and PL/SQLTechnologies• Analysis of design of data flow from one interface to another for both Real-time as well as batch processing workflows• Creation of new designs and streams of flow of data using Diyotta / I-Data Express tool • Integration of Diyotta and I-data Express Streams with Linux , Python , Perl scripts to run various components together • Creation of maintenance jobs using Linux , Python , Oracle and Nz technologies and schedule the same via Digital Route , Diyotta Scheduler or cronjob • Taking care of various complex data manipulation reports which are derived and shown via email at different time of day month and year • Support for any issues in ETL and all complex processes which are running with it • Analysis of design provided by Solution Architect for extraction , collection , Processing and forwarding data to various different platforms • Development of workflows after the analysis of the same using Digital Route tool which includes collection of data from probes , processing the same using APL and forwarding the data to other interfaces for further processing • Scheduling of workflows and make sure they are working as required all the time • Testing , creation of test cases and automated testing scripts for the modules developed

OSS Consulting & Development :OSS Assurance & Fulfillment AlarmsPerformance managementService manager ProvisioningField Service ManagerDataware housing and SQM and BQM :Linux shell scriptingELTData ware housingNetezza development

Implementation of OSS Peformance Management Solution for TeliaSonera Group Telco -Ncell .Deployment of Aircom-Optima Solution with numerous interfaces for Vendors like ZTE,Huawei . Deployment also included KPI Calculations Reports development and UAT with Telco Management Team .

Project Name: OSS_Globe for NOC; Working Onsite at Globe which is one of the two leading Telecom Operators in Philippines .Role was basically as a Support for Clarity OSS in Globe which includes deployment, testing of Clarity Product and Testing/deployment of all the components in the Globe system as a part of Integration project. This Role included the following:Clarity Patch Testing and Deployment Testing & Deployment of Releases of MDD s (Performance,Alarms,Discovery), Service Orders and various other components Troubleshooting & Resolution of any kind of issues which occur in Globe Environment Checking the health of Clarity Systems (12 Servers at Globe site) Display of Clarity applications on Video wall and resolution of the queries of Globe Users Regular Monitoring and Maintenance of the integrated systems Point of contact for Clarity R&D and Development team