Paul Abbott Email & Phone Number

Cleveland, OH, US

Chicago, Illinois, US

• Lead 25 professionals in Salesforce and Commerce, ensuring successful project delivery.
• Mentor Business Analysts and developers, fostering skill enhancement and career growth.
• Support Sales Team by designing and estimating project opportunities, aiding proposal creation.
• Develop estimator tool to improve project scoping and proposal accuracy, driving efficiency.
• Spearhead strategic growth of Salesforce and Commerce practices, driving innovation and fostering a culture of excellence across diverse teams.
• Cultivate talent through mentorship, empowering team members to excel in Salesforce, Adobe Commerce, Shopify, and Salsify technologies.

Chicago, Illinois, US

• Developed and facilitated bootcamps for new hires, enhancing onboarding efficiency and team integration.
• Managed intellectual property development by consultants, optimizing resource utilization.
• Mitigated technical risks, ensuring reliable delivery of services through robust technology components.
• Developed methodologies supporting business growth, aligning with strategic objectives.
• Architected end-to-end Salesforce solutions, integrating with client-defined IT architecture principles.

Painesville, Ohio, US

• Responsibilities:
• Develop curriiculum and online content for Undergrad and Graduate courses
• Deliver and facilitate online courses

Mumbai, Maharashtra, IN

• Architected end-to-end Salesforce B2B Commerce solutions, integrating with client IT principles.
• Defined system structure, interfaces, and guiding principles for software design and implementation.
• Managed technical risks, ensuring realistic delivery by underlying technology components.

South Euclid, OH, US

• Responsibilities:
• Develop curriiculum and online content for Undergrad courses
• Deliver and facilitate courses - online and in-person

Paris, France, FR

• Architected Salesforce B2B Commerce solution, integrating it with client IT principles, ensuring seamless delivery.
• Defined system structure, interfaces, and principles guiding software design and implementation.
• Managed technical risks, ensuring realistic delivery of services by underlying technology components.
• Achieved measurable results in system integration, enhancing overall IT architecture efficiency.

Mentor, OH, US

• Led a team developing CRM, EDI, and BPM solutions on Salesforce, Babelway, and Newgen platforms.
• Implemented Oracle EBS interfaces and a customer portal with CloudCraze, enhancing user experience.
• Replaced WebSphere Commerce B2B sites with CloudCraze across multiple regions, improving global operations.
• Established a global IT Center of Excellence for BPM solutions, fostering innovation and best practices.
• Managed vendor relationships and project budgets, ensuring efficient resource allocation and cost control.

Akron, Ohio, US

• Directed teams in developing and supporting credit, loss prevention, and real estate applications.
• Oversaw a $4.7M credit decision engine project, boosting annual net income by $16M.
• Coordinated multiple projects with in-house and contracted teams using Oracle, Java, and COBOL.
• Enhanced project outcomes through effective resource management and strategic planning.
• Achieved significant improvements in application performance and reliability.
• Spearheaded credit decision engine project, driving $16M annual Net Income, while leading cross-functional teams in Credit, Loss Prevention, and Real Estate.

Cleveland, Ohio, US

• Directed multiple client projects, ensuring timely and budget-compliant delivery with minimal disruption.
• Collaborated with client management to create comprehensive SDLC-based development documentation.
• Led teams in delivering WebSphere Commerce solutions, achieving measurable results.
• Successfully completed several projects on schedule and within budget constraints.

US

• Strategic planning, budget management, vendor management and staff development for an architectural firm with three locations nationally.Accomplishments:
• Cut annual budget by 50% by utilizing open source solutions and bringing previously outsourced services in-house.
• Selected and managed installation of multi-site video conferencing solution.
• Oversaw consolidation of 10 servers into a VMWare virtualization solution.

Cleveland, Ohio, US

Responsibilities: Customer engagement management, staff management, project management.Accomplishments: Established tactical solutions team. Worked with various departments to create specifications, design solutions, and implement new systems to solve business problems.

Responsibilities: Customer engagement management, staff management, project management.Accomplishments: Established managed services practice. Created templates for creating proposals.

Responsibilities: Strategic planning, budget management, vendor management and staff development for a sixteen location public school system. Supported district administration with technology.Accomplishments: Performed district-wide technology assessment, established technology committee and created 3-year technology plan. Implemented helpdesk processes.

Responsibilities: Worked with owner/financer to create menu of service offerings. Selected office location, managed build-out, hired staff and worked with sales staff to develop marketing materials.Accomplishments: Wrote a call center/dispatch application using MS Access. Selected vendor and oversaw development and deployment of website.

Cleveland, OH, US

Responsibilities: Managed team of 50 PC/printer technicians and network engineers. Worked with sales staff as a pre-sales resource.Accomplishments: Established metrics to measure performance of the department. Reorganized department and cut cost by 35% and increased revenues by 100% in a 6-month time period.

Responsibilities: Managed department of 18 people supporting a user base of 450 people. Accomplishments: Led a project to convert application from a Dec VAX/Sybase environment to an AS/400 DB2 environment. Redesigned nightly processing to reduce run time by 75% and eliminated the overnight shift.

Bachelor Of Science - Bs, Business Administration - Computer Science

Master Of Business Administration - Mba, Business Administration

Doctoral Candidate (Dba), Project Management