• Lead 25 professionals in Salesforce and Commerce, ensuring successful project delivery.• Mentor Business Analysts and developers, fostering skill enhancement and career growth.• Support Sales Team by designing and estimating project opportunities, aiding proposal creation.• Develop estimator tool to improve project scoping and proposal accuracy, driving efficiency.• Spearhead strategic growth of Salesforce and Commerce practices, driving innovation and fostering a culture of excellence across diverse teams.• Cultivate talent through mentorship, empowering team members to excel in Salesforce, Adobe Commerce, Shopify, and Salsify technologies.

• Developed and facilitated bootcamps for new hires, enhancing onboarding efficiency and team integration.• Managed intellectual property development by consultants, optimizing resource utilization.• Mitigated technical risks, ensuring reliable delivery of services through robust technology components.• Developed methodologies supporting business growth, aligning with strategic objectives.• Architected end-to-end Salesforce solutions, integrating with client-defined IT architecture principles.

Responsibilities:• Develop curriiculum and online content for Undergrad and Graduate courses• Deliver and facilitate online courses

• Architected end-to-end Salesforce B2B Commerce solutions, integrating with client IT principles.• Defined system structure, interfaces, and guiding principles for software design and implementation.• Managed technical risks, ensuring realistic delivery by underlying technology components.

Responsibilities:• Develop curriiculum and online content for Undergrad courses• Deliver and facilitate courses - online and in-person

• Architected Salesforce B2B Commerce solution, integrating it with client IT principles, ensuring seamless delivery.• Defined system structure, interfaces, and principles guiding software design and implementation.• Managed technical risks, ensuring realistic delivery of services by underlying technology components.• Achieved measurable results in system integration, enhancing overall IT architecture efficiency.

• Led a team developing CRM, EDI, and BPM solutions on Salesforce, Babelway, and Newgen platforms.• Implemented Oracle EBS interfaces and a customer portal with CloudCraze, enhancing user experience.• Replaced WebSphere Commerce B2B sites with CloudCraze across multiple regions, improving global operations.• Established a global IT Center of Excellence for BPM solutions, fostering innovation and best practices.• Managed vendor relationships and project budgets, ensuring efficient resource allocation and cost control.

• Directed teams in developing and supporting credit, loss prevention, and real estate applications.• Oversaw a $4.7M credit decision engine project, boosting annual net income by $16M.• Coordinated multiple projects with in-house and contracted teams using Oracle, Java, and COBOL.• Enhanced project outcomes through effective resource management and strategic planning.• Achieved significant improvements in application performance and reliability.• Spearheaded credit decision engine project, driving $16M annual Net Income, while leading cross-functional teams in Credit, Loss Prevention, and Real Estate.• Optimized multi-million dollar projects, leveraging Oracle, WebSphere Commerce, Java, and COBOL, to enhance credit origination and authorization processes.

• Directed multiple client projects, ensuring timely and budget-compliant delivery with minimal disruption.• Collaborated with client management to create comprehensive SDLC-based development documentation.• Led teams in delivering WebSphere Commerce solutions, achieving measurable results.• Successfully completed several projects on schedule and within budget constraints.

• Strategic planning, budget management, vendor management and staff development for an architectural firm with three locations nationally.Accomplishments:• Cut annual budget by 50% by utilizing open source solutions and bringing previously outsourced services in-house.• Selected and managed installation of multi-site video conferencing solution.• Oversaw consolidation of 10 servers into a VMWare virtualization solution.

Responsibilities: Customer engagement management, staff management, project management.Accomplishments: Established tactical solutions team. Worked with various departments to create specifications, design solutions, and implement new systems to solve business problems.

Responsibilities: Customer engagement management, staff management, project management.Accomplishments: Established managed services practice. Created templates for creating proposals.

Responsibilities: Strategic planning, budget management, vendor management and staff development for a sixteen location public school system. Supported district administration with technology.Accomplishments: Performed district-wide technology assessment, established technology committee and created 3-year technology plan. Implemented helpdesk processes and software and proactive support measures. Selected vendor and managed CMS driven website design and development.

Responsibilities: Worked with owner/financer to create menu of service offerings. Selected office location, managed build-out, hired staff and worked with sales staff to develop marketing materials.Accomplishments: Wrote a call center/dispatch application using MS Access. Selected vendor and oversaw development and deployment of website.

Responsibilities: Managed team of 50 PC/printer technicians and network engineers. Worked with sales staff as a pre-sales resource.Accomplishments: Established metrics to measure performance of the department. Reorganized department and cut cost by 35% and increased revenues by 100% in a 6-month time period.

Responsibilities: Managed department of 18 people supporting a user base of 450 people. Accomplishments: Led a project to convert application from a Dec VAX/Sybase environment to an AS/400 DB2 environment. Redesigned nightly processing to reduce run time by 75% and eliminated the overnight shift.