Implementation team lead in delivering Salesforce CRM solutions to major businesses and corporations of various industries in the Philippines- Project managed the first Salesforce Chatbot implementation in the Philippines

Under the Agency Sales Group, functioned as the analytics arm of the Premier Academy in measuring the KPIs of the training staff and training initiatives.Managed and created reports to support senior management in creating data-driven decisions.

Assigned to four different departments for the duration of the Management Associate Program which resulted in high exposure to different company operations as well as working with company executives. 1st stint - Agency Sales Group: Advisor Development- Managed advisor engagement initiatives through different channels to encourage and promote advisor productivity2nd stint - Marketing: Vitality- Owned the analytics side for tracking the performance of the Vitality Active App- Delivered training sessions regarding the Vitality Program to employees and partner companies3rd stint - Human Resources: Culture & Engagement- Managed the logistical deliverables of Philam Life's 70th Anniversary Nationwide Celebration (events management)- Spearheaded employee engagement initiatives to up employee engagement4th stint - CITI-BPI Philam: Operations- Project managed the deliverables for an additional feature catering to a new product in the selling app used by agents in selling insurance- Project managed logistics for a project on updating customer policies to be compliant with new regulations