Pabini Gabriel-Petit Email & Phone Number

Sonora, California, United States

• Founded UXmatters, the leading Web magazine for user experience (UX) professionals, to provide a forum where the UX community can share new ideas and insights and discuss important issues relating to user experience..
• Designed the new responsive Web site for UXmatters.
• Developed much of the HTML and CSS for the site.

San Jose, CA

Providing UX strategy, design, and research consulting services to established software businesses and startups, enabling clients such as Nor1, TRIRIGA, GetJar, Google, TellMe, Cisco, WebEx, Whistle Communications, Kaleida Labs, and Apple to deliver exceptional experience outcomes.

Santa Clara, CA

• Provided UX research, strategy, and design services to 8 application development teams, improving the user experiences of enterprise Web applications for Intel’s Sales and Marketing teams, partners, and customers.
• Led a remote team comprising 4 designers and 1 researcher.
• Defined a UX strategy to enable SMIT to consistently deliver high-quality Web applications.
• Contributed to an agile maturity model for the implementation of agile and DevOps across SMIT.
• Created a UX maturity model for assessing the quality of application-design projects.
• Facilitated multidisciplinary innovation workshops for envisioning new solutions to problems.

San Mateo, CA

• Transformed the user experience of the Apttus Quote-to-Cash platform, including the award-winning enterprise applications CPQ (Configure Price Quote) and X-Author for Excel.
• Introduced UX design, prototyping, and validation methods to product teams.
• Managed a front-end developer, a part-time UX researcher, and 3 contractors—a UX designer, a front-end developer, and a graphic designer.
• Developed an in-depth strategy for establishing UX at Apttus, including staffing requirements and role definitions.
• Led a multidisciplinary effort to devise an agile development process, integrating Lean UX.
• Established a UX Customer Advisory Board to engage customers in participating in user research and usability testing.

San Jose, CA

• Designed a next-generation user interface (NGUI) for a complete reimplementation of the AR (Action Request) Framework, bringing modern, responsive Web design to all BMC enterprise applications.
• Envisioned and designed a Web-application framework and patterns for implementation as standard components, improving consistency and reducing development costs.
• Created standards and guidelines for NGUI Web applications for the desktop and iPad.
• Designed standard application workflows, navigation, global search, workspaces; components such as tabbed panels, toolbars, status bars, overlay dialog boxes and messages boxes; and an innovative Work in Progress user.
• Led a multidisciplinary effort to embed a Help wiki panel in the NGUI Framework.
• Facilitated agile development by creating a template and guidelines for writing user stories.

Sunnyvale, CA

• Designed eStandby Upgrade 1.0, an integrated suite of Web applications that replaced existing desktop applications for property, revenue, base rate, and price management.
• Created a common, role-based hotel property selector and navigation system.
• Elicited requirements.
• Provided training in writing agile user stories.

Pleasanton, CA

• Provided UX designs and prototypes for TRIRIGA, a facilities-management Web application.
• Designed and prototyped new features, including a complex navigation system, portal pages, gadgets, and bookmarking.
• Created the application's information architecture.
• Defined standards and guidelines for Web forms.
• Elicited requirements from Product Management and Development.
• Led collaborative ideation.

Palo Alto, CA

• Introduced and gained full adoption of UX-design methods at this startup, delivering modern, well-designed Web, mobile Web, and native mobile scanR applications and Web sites.
• Led UX design for award-winning consumer mobile and Web applications for scanning documents and whiteboards with a phone camera and viewing and managing scans.
• Managed a part-time technical writer and a contract graphic designer.
• Co-designed new, native mobile applications for BlackBerry, Windows Mobile, and iPhone—including workflows, interaction models, and visual elements.
• Redesigned the scanR desktop and mobile Web applications, greatly improving their workflows, navigation, usability, and visual design.
• Devised an innovative interaction model for viewing scans of paper-document pages on mobile devices’ small screens, prior to converting them to text using optical-character recognition.

• Designed Google Orders 1.0, an Ajax Web application, enabling AdWords order takers, approvers, and managers to process and approve AdWords orders more efficiently and effectively. These AdWords orders generated.
• Interviewed and observed stakeholders and users performing their tasks to understand the needs and work of specific user groups. Consequently, the application design very successfully satisfied their needs.
• Developed innovative conceptual models for a proposed social Help application.

Defined requirements for and designed remote collaboration tools.

• Contributed to the development of a comprehensive set of design guidelines for Cisco commercial desktop and Web applications for SMBs (Small and Medium-Sized Businesses).
• Created UX design guidelines for navigation, search, graphs, reports, menus, and toolbars, bringing consistency across applications and reducing development costs.
• Designed workflows, interaction design patterns, and visual design and information design standards that improved application user experiences.

• Established UX as a practice, defined UX strategy, and led UX design, usability, and documentation for all WebEx applications, including the award-winning Meeting Center and Training Center.
• Built, led, and mentored a team comprising 4 UX designers, 2 graphic designers, a prototyper, a usability-test facilitator, a documentation manager, and 2 technical writers.
• Contributed to product strategy and requirements definition.
• Transformed the user experiences of Meeting Center, OnStage / Event Center, and OnCall / Support Center, dramatically improving their usability, consistency, and appearance.
• Established industry standards for online-meeting software.
• Led UX design for new products, including Training Center 1.0, WebEx Enterprise Edition, and Shopping Together, a social-shopping experience.

• Created and tested UX designs for SMB and enterprise applications.
• Designed AppleTalk networking applications, including Apple Internet Router 2.0, improving their usability and consistency.
• Designed an innovative object-oriented development environment with a dynamic layout grid.
• Facilitated and observed usability tests to identify and devise solutions to usability problems.
• Contributed to user interfaces for AppleSearch, OpenDoc, and Apple Guide.

Certificate In Management Of Publications & Documentation, Documentation Management

Earned a Certificate in Management of Publications & Documentation through UCSC Extension, completing 12 courses.

Education record

Completed the following courses: Transforming Customer Experience | Design Leadership | Designing Culture | Leading Creative Ideation

Certificate In Interior Design And Space Planning

Earned a certificate in Interior Design and Space Planning, a 2-year program that included courses in ergonomics, color theory, drafting.

Education record

Activities and Societies:Completed the following courses: Human Interface Design | Advanced Human Interface Design | Icon Design |.