With over 10 years of experience in project management, I lead the IT infrastructure project management for multiple clients kicking off, keeping track and closing projects aligned to business needs, adhering to budget, timeline, and scope on a multicultural and multi-geography environment.As a Prosci certified change management practitioner, I enhance project management with communications planning, training planning and change management. I'm a people manager that collaborates closely with network, tech services, desktop integration, InfoSec, OCM, offshore and nearshore operations, and facilities teams to ensure a smooth transition and adoption of IT systems and processes. I also liaise with retail, e-commerce, application partners, and business owners to understand their needs, and deliver project management solutions that enhance their performance and satisfaction. My domain expertise in retail and manufacturing environments enables me to handle complex and diverse projects with efficiency and quality.