Researching and solving complex technical problems relating to the Bolthouse global desktop environment, applications, and SaaS providers.• Identifying, testing, and deploying applications, patches, and updates to the Bolthouse enterprise desktop environment. ( Ivanti EPM )• Creating, testing, and deploying software packages with OTS deployment solutions.• Design, implement, and support MS Office 365 productivity tools• Writing PowerShell scripts to supplement packaging and… Show more Researching and solving complex technical problems relating to the Bolthouse global desktop environment, applications, and SaaS providers.• Identifying, testing, and deploying applications, patches, and updates to the Bolthouse enterprise desktop environment. ( Ivanti EPM )• Creating, testing, and deploying software packages with OTS deployment solutions.• Design, implement, and support MS Office 365 productivity tools• Writing PowerShell scripts to supplement packaging and other support tools as required• Writing PowerShell scripts to manage desktop environment• Providing leadership to more junior Support Specialists to help them serve the End-User community and grow their careers.• Interacting with the Bolthouse technology user community to understand the way they work, the challenges they face, and designing solutions and finding new technologies to help solve their issues.• Guiding Bolthouse Farms associates through the range of desktop and mobile technology choices available to them to find the devices that suit them best, then building and deploying the new equipment while ensuring that the customer has all the knowledge and data, they need to get the most from their new devices.• Managing and monitoring of customer questions, issues and problems through resolution using current incident management tools.• Preparation and presentation of training and troubleshooting documentation.Security Systems Analyst - Conduct Security Audits for: Internal and external systems Firewall rulesets and vpn Unauthorized access Physical Access to Datacenter, Server Rooms, and Networking Cabinets Security Controls Data Access Backups and DR Identity Management IT Changes Conduct Security Assessments and Tests for: Show less

o Solving complex technical problems relating to the Campbell global desktop environment, applications, and SaaS providers.o Deploying applications, patches, and updates to the Campbell global desktop environment.o Creating, testing, and deploying software packages with Microsoft SCCMo Developing, customizing, and analyzing reports within SCCM, and other IT systemso Writing basic Powershell scripts to supplement packaging and other support tools as requiredo Writing… Show more o Solving complex technical problems relating to the Campbell global desktop environment, applications, and SaaS providers.o Deploying applications, patches, and updates to the Campbell global desktop environment.o Creating, testing, and deploying software packages with Microsoft SCCMo Developing, customizing, and analyzing reports within SCCM, and other IT systemso Writing basic Powershell scripts to supplement packaging and other support tools as requiredo Writing Powershell scripts to manage desktop environmento Overseeing small and mid-sized support projects and objectiveso Providing leadership to more junior Support Specialists to help them serve the End-User community and grow their careers.o Interacting with Campbell Soup's technology user community to understand the way they work and their problems, then provide them advice and solutions on how to get the most from their technology and solve their issues.o Guiding Bolthouse Farms Associates through the range of Desktop and mobile technology choices available to them to find the devices that suit them best, then building and deploying the new equipment while ensuring that the customer has all the knowledge and data they need to get the most from their new devices.o Logging and monitoring of customer questions, issues and problems through resolution using current incident management tool. Provision of customer updates and status reports with regards to open customer issues as appropriate.o Preparation and presentation of training and troubleshooting documentation. Show less

Support users with software and hardware applications such as JDE, Citix, Red Prairie, and various in houseapplications.Install and configure software and hardware.Troubles shoot and resolve issues with our laptops, desktops, printers, Blackberries, IPhones, IPads Androidsand software.Create and manage company Desktop/Laptop Images.Installation and configuration of Windows XP, Windows 7 & 8, Apple IMACs etc.Maintain Inventory and Document all of our Desktops… Show more Support users with software and hardware applications such as JDE, Citix, Red Prairie, and various in houseapplications.Install and configure software and hardware.Troubles shoot and resolve issues with our laptops, desktops, printers, Blackberries, IPhones, IPads Androidsand software.Create and manage company Desktop/Laptop Images.Installation and configuration of Windows XP, Windows 7 & 8, Apple IMACs etc.Maintain Inventory and Document all of our Desktops, Laptops, and printers.Work with Active directory to create users, DHCP to create IP reservations for Network Printers. Show less

Provide Onsite service for all Customers Work with Hughes Satellite Systems Field Maintenance, CallManagement Trouble Shoot and Fix Dell, Compaq, HP, IBM SystemsDesktops) Replacement of HDDs, modems, motherboards, routers etcLaptops (Dell) Cabling Inventory Management.

I responsible for Break\Fix Desktops, laptops and printers. I had to Re-image most of the Computers there.Provide all Technical duties, Desktop Support, Software support, reimage new and old machine with currentSchool District image.Repair broken machines; replace HHDs, motherboards, and memory, ECT.Add or Remove user accounts on workstations, add or remove user rights on workstations locally or remotely,share and add printers on the Network.Add new or existing machines… Show more I responsible for Break\Fix Desktops, laptops and printers. I had to Re-image most of the Computers there.Provide all Technical duties, Desktop Support, Software support, reimage new and old machine with currentSchool District image.Repair broken machines; replace HHDs, motherboards, and memory, ECT.Add or Remove user accounts on workstations, add or remove user rights on workstations locally or remotely,share and add printers on the Network.Add new or existing machines to their Domain. Show less

Provide Onsite Service for all Customers Trouble Shoot and fix Dell, Compaq, Toshiba, HP, and IBM, desktopsand laptops, printers HP, Lexmark, etc.Call Management, Field Service, Inventory Installation of motherboards, HDD, modems, Cisco routers, hubs,switches, etc.Installation of Networks (Wireless) and Maintenance.