Pablo Amaya Email and Phone Number
+8 years of experience in Operations with a demonstrated history of working in the telecommunications and banking industry. Skilled in Coaching, Entrepreneurship, Quality Management, People Development, and Project development.I have worked on integrated projects for major clients such as WIX, BBVA, Fitbit and Sprint with cross-skilled lines of business.I deeply believe in leadership and its importance for the business. This is what in my opinion has always helped me to unlock people's potential to the fullest and continuously be competitive in this industry.
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Operations ManagerTelus International Central AmericaGuatemala
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Operations ManagerTelus International Central America Feb 2022 - PresentGuatemala, GuatemalaSupporting a leader in technology through customer service and business strategy. Managing a variety of KPIs involved to measure efficiencies and customer experience; while achieving the financial milestones set by the company -
Management StaffTelus International Central America Nov 2014 - Feb 2022Guatemala, GuatemalaResponsible for Operations in TELUS international, Guatemala. As an staff member my main role is to search for the operational efficiency on the BPO industry for operational KPIs. Managing a variety of KPIs involved that measures efficiency and customer experience; improving the results developing the team members through coaching and performance management.
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Business Strategy ManagerTempus Solutions Guatemala Jan 2016 - PresentGuatemalaStrategy Manager in an entrepreneur business - In charge or coordinating project marketing and business development efforts along with associates in order to integrate construction initiatives to the real state industry by delivering cost-efficient solutions to corporations meeting market quality standards. -
Administrative LeadConduent Jul 2018 - Aug 2019GuatemalaLeading administrative supervisor in charge of transitioning the operations of one of the biggest banks in Europe to Guatemala while sustaining an strategy to deliver and meet business expectations (customer experience, business transformation & financial) while achieving the financial milestones set by the company
Pablo Amaya Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
Turism And Aviation InstituteAeronautics/Aviation/Aerospace Science And Technology, General
Frequently Asked Questions about Pablo Amaya
What company does Pablo Amaya work for?
Pablo Amaya works for Telus International Central America
What is Pablo Amaya's role at the current company?
Pablo Amaya's current role is Operations Manager.
What schools did Pablo Amaya attend?
Pablo Amaya attended Esi School Of Management, Universidad Galileo, Turism And Aviation Institute.
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Pablo Amaya
Guatemala -
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Pablo Amaya
Guatemala
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