Pablo Rivas Barrera Email and Phone Number

- Systems support to users and infrastructure of Stellantis Chile.- Analysis of internal company systems, incident tracking, JIRA and software improvements.- Monitoring and management of projects in:Information systemsData migration

Bulk product store that promotes the responsible sale of food without plastic and without packaging, in order to considerably reduce pollution in the country.In charge of:Seller and customer service.Warehouse replenisherIT Support Managementcontact with suppliers

IT Project Management: Manage, coordinate and present new updates / projects of computer systems for the PSA Chile group. Present monthly via video calls progress and project updates to the PSA Central team in France.IT Support: Responsible for providing support to the entire Franco Chilean subsidiary and PSA Chile users:- Creation, administration and support of new users- IT support- Management and support to main network rooms.- IT infrastructure- Manage and implement new technological projects.

Maintenance and operation of all the main network rooms in each building operated in WeWork ChileConfiguration of each technological devices used by the services included in the WeWork membership.Provide support in person and via ticket to all WeWork members based on their technical requests.Direct communication with after-sales construction to improve / add new functions and tools to open buildings.

• DNS coordinator: Administrate the technical information provided for our partners to configure their new Websites.• Support by helpdesk provide support to our partners globally (LATAM, EMEA and NA tickets)• Connectivity specialist: Analyze and create the connection for Revenue Management system with PMS software connection for partners.• Software Analyst: QA Software analyst to detect errors and failures, report them and handle communication and meetings with product team.

DNS Administrator: In charge to get all the DNS and technical information for each client in LATAM office to upload the new website in their domain. This include the all technical requirements like domain name, hosting services, setup of the email services, websites backups and set up of the DNS servers.Around 7 months in charge like technical specialist to give support to our EMEA (Amsterdam) office with the same technical requirements.IT Software and Hardware: Analyze and resolve the peer’s requirements with their computers, phones issues and software installations.Supervise and handle the communication with external companies that provided us the internet services, phone lines, electrical installations, security, etcSupport team by Helpdesk – Zendesk: Give support to LATAM clients by tickets about technical requirements: website down, code insertion (Google analytics code, widgets, and Google conversion code), SEO advices, Booking Engine synchronization, Google Webmaster tool administrator, website styles changes with css JavaScript and HTML, trainings to partners in relation how to use the administrative tool of their website.

Data Base credentials administrator: In charge managing the data base credentials, generating passwords and username for all the peers that would test our software’s internally.Product Analyst: Worked directly with programmer’s colleagues testing together the software before showing it to final client.