Pablo Vasquez Email & Phone Number

Ocoee, FL

Ocoee, FL

1560 Sawgrass Corporate Parkway, Ft. Lauderdale, FL 33323

• Responsible for creating marketing evaluation reports based on collected data
• Develop methods and strategies for assessing large amounts of data
• Conduct in-depth data analysis using traditional and advanced methods
• Department invoicing for monthly access charges
• Assist in implementing budget and marketing changes, and evaluate results.

The Diplomat Resort & Spa - Curio Collection By Hilton

• Responsible for managing events and ensuring deadlines and budgets are adhered to
• Partner with Meeting Planners and vendors to coordinate details of events such as conferences, trade shows, sales meetings, business meetings
• Simultaneously administer all event processes and monitor logistics from conceptualization to implementation while being flexible to work with budgets
• Collaborate with internal operations to consistently exceed expectations

The Diplomat Resort & Spa - Curio Collection By Hilton

• Responsible for teaching brand standards to all team members
• Required a complete understanding and knowledge of Hilton/Curio Service Standards
• Participated in creating The Diplomat Resort & Spa Core Values
• Conduct a monthly training with the goal to help all ambassadors understand what our commitment as a property is to all guests, team members & community

The Diplomat Resort & Spa - Curio Collection By Hilton

• Events Administrative AssistantOctober 2014 - October 2015
• Help the Director of Events & Catering and Assistant Director of Events dissect P&L reports to accurately forecast, generate month end reports & budget
• Provide administrative support to the Senior Event Manager. In addition to the rest of the Catering & Events Team
• Generated reports to diagnose revenue fluctuations
• Teamed up with Meeting Planners to plan & execute programsSales Coordinator, Catering & Event ManagementMarch 2014 - October 2014
• Worked directly with the Director of Catering & Event Management through the forecasting, month end & budgeting phases

The Diplomat Resort & Spa - Curio Collection By Hilton

• Provided responsible management and quality control of function space
• Facilitated answers and resolved immediate problems when they emerged
• Dedicated time to connect and fully understand the customer needs and source of value
• Developed innovative procedures to expedite customer & internal team needs
• Keep an inventory of all materials and tools related to the Executive Specialist Team

The Diplomat Resort & Spa

• Complete tour of the property to understand the flow of the operations team
• Training included hands-on training, online learning, classes and books
• Complete understanding of Delphi, Meeting Matrix, and Synergy
• Worked side to side and shadowed ambassadors from all departments including Housekeeping, Front Desk, IT, Engineering, Catering & Event Management
• Specialist in Catering & Events, heavily involved in shadowing and assisting Banquet Managers, Banquet Captain, Set-up Supervisors and Event Managers
• Graduated from the program by giving a motivational speech to the Senior Leadership team and the next ADP generation