Pablo Vasquez Email & Phone Number

Ocoee, Fl

Ocoee, Fl

1560 Sawgrass Corporate Parkway, Ft. Lauderdale, Fl 33323

• Responsible for creating marketing evaluation reports based on collected data• Develop methods and strategies for assessing large amounts of data• Conduct in-depth data analysis using traditional and advanced methods• Department invoicing for monthly access charges• Assist in implementing budget and marketing changes, and evaluate results.

The Diplomat Resort & Spa - Curio Collection By Hilton

• Responsible for managing events and ensuring deadlines and budgets are adhered to• Partner with Meeting Planners and vendors to coordinate details of events such as conferences, trade shows, sales meetings, business meetings• Simultaneously administer all event processes and monitor logistics from conceptualization to implementation while being flexible to work with budgets• Collaborate with internal operations to consistently exceed expectations

The Diplomat Resort & Spa - Curio Collection By Hilton

• Responsible for teaching brand standards to all team members• Required a complete understanding and knowledge of Hilton/Curio Service Standards• Participated in creating The Diplomat Resort & Spa Core Values• Conduct a monthly training with the goal to help all ambassadors understand what our commitment as a property is to all guests, team members & community

The Diplomat Resort & Spa - Curio Collection By Hilton

Events Administrative AssistantOctober 2014 - October 2015• Help the Director of Events & Catering and Assistant Director of Events dissect P&L reports to accurately forecast, generate month end reports & budget • Provide administrative support to the Senior Event Manager. In addition to the rest of the Catering & Events Team• Generated reports to diagnose revenue fluctuations• Teamed up with Meeting Planners to plan & execute programsSales Coordinator, Catering & Event ManagementMarch 2014 - October 2014 • Worked directly with the Director of Catering & Event Management through the forecasting, month end & budgeting phases• Directly interacted with guests/clients via email, telephone and in person regarding details for upcoming conferences• Provided administrative support to the Director of Catering and Event Management. As well as Assisting the Catering and Event team• Prepare banquet event orders, group resumes and pre-planning agendas for upcoming conventions and site visits

The Diplomat Resort & Spa - Curio Collection By Hilton

• Provided responsible management and quality control of function space• Facilitated answers and resolved immediate problems when they emerged• Dedicated time to connect and fully understand the customer needs and source of value• Developed innovative procedures to expedite customer & internal team needs• Keep an inventory of all materials and tools related to the Executive Specialist Team

The Diplomat Resort & Spa

• Complete tour of the property to understand the flow of the operations team• Training included hands-on training, online learning, classes and books• Complete understanding of Delphi, Meeting Matrix, and Synergy• Worked side to side and shadowed ambassadors from all departments including Housekeeping, Front Desk, IT, Engineering, Catering & Event Management• Specialist in Catering & Events, heavily involved in shadowing and assisting Banquet Managers, Banquet Captain, Set-up Supervisors and Event Managers• Graduated from the program by giving a motivational speech to the Senior Leadership team and the next ADP generation