Responsible for enforcing the new 2018 Union and Authority negotiated Attendance policy which includes interviewing employees with excessive absences after receiving, reviewing and vetting referral from field Supervisors/Managers. Confirm and verify accuracy of absences listed. Check on federal act/law protection if any. Once information is reviewed and deemed accurate, if employee's absences are beyond the threshold allowed by the policy, schedule interview with employee to be placed in… Show more Responsible for enforcing the new 2018 Union and Authority negotiated Attendance policy which includes interviewing employees with excessive absences after receiving, reviewing and vetting referral from field Supervisors/Managers. Confirm and verify accuracy of absences listed. Check on federal act/law protection if any. Once information is reviewed and deemed accurate, if employee's absences are beyond the threshold allowed by the policy, schedule interview with employee to be placed in absenteeism monitoring program for a period of time reflective of the employee's attendance record and prior program participation. Interview employees to determine reasons for absences, refer to resources if warranted including medical for fit for duty evaluation, Employee Assistance Program and/or FMLA. In person and on the phone interviews with employees may involve Union representatives/Shop Stewards. Once in the monitoring program, issue further disciplinary action as needed based on additional absences. Work with Labor, HR and other departments involved to make sure actions taken are in accordance with governing laws and the Collective Bargaining Agreement. Conduct conference calls with attorneys and upper management to discuss complex cases which are headed toward possible termination. Attend Arbitration hearings on behalf of the Authority and testify. I was involved with early training and adaptation for myself then provided training to all management, system/company wide, on the new policy, implementation, enforcement, etc. Assisted in developing forms to use with new policy and providing feedback and opinion for language and processes contained therein. Ensure that the supervisors and anyone responsible for administering/enforcing the policy are doing so by conducting audits at different office locations. Responsible for daily communication with internal clients including Union Shop Stewards and employees to answer any questions. Show less

Responsible for enforcing the absenteeism policy which include interviewing employees with excessive absences after receiving, reviewing and vetting referral from the supervisor. Check on federal act/law protection if any. Reach out to supervisor and schedule meeting with employee to be placed in absenteeism monitoring program. Interview employees to determine reasons for absences, refer to resources if warranted including medical for fit for duty evaluation, Employee Assistance Program… Show more Responsible for enforcing the absenteeism policy which include interviewing employees with excessive absences after receiving, reviewing and vetting referral from the supervisor. Check on federal act/law protection if any. Reach out to supervisor and schedule meeting with employee to be placed in absenteeism monitoring program. Interview employees to determine reasons for absences, refer to resources if warranted including medical for fit for duty evaluation, Employee Assistance Program and/or FMLA. Interviews may involve Union representatives as this is in a Union environment. Once an employee is deemed excessively absent, place him/her into monitoring program and issue further disciplinary action as needed. In March 2017, a new absenteeism policy was implemented and I was involved with early training and adaptation then provided training to all management, system/company wide for implementation, enforcement, etc. Assisted in developing forms to use with new policy and providing feedback and opinion for language and processes contained therein. Ensure that the supervisors and anyone responsible for administering/enforcing the policy are doing so by conducting audits at different office locations. Responsible for daily communication with internal clients to answer any questions or to get information/clarification that may need regarding an employee's absence. I was also the back-up person for the transitional duty program which places employees on light duty due to on the job injuries or other qualifying injuries that are non-work related. This entails finding suitable positions within the authority, coordinating placement and monitoring for 90 days. Both positions are hands on and there are demands on having a flexible schedule as the Authority is a 24/7 operation. The positions also requires good organizational, prioritizing and time management skills as the work is non-stop. Show less

Founder and lead vocalist for this 14 member Tropical Latin Band. As a founder of the band and the owner of my own business I have learned negotiating skills, social media, internet presence, marketing, networking, etc. This position has given me the opportunity to wear many hats and today, Pablo Antonio y La Firma is one of the most well sought after bands for many events from weddings to political and major galas/festivals in the area.

Work directly with business owner, clients and suppliers. Responsible for answering office phone, scheduling appointments for estimates and responding to company email. Also responsible for entering jobs into accounting software, entering credit card charges, billing clients, paying supplier and utility bills, entering payments, preparing deposits and going to the bank to make deposits. Write checks to vendors and suppliers as needed. Maintain control of petty cash. Submit material orders… Show more Work directly with business owner, clients and suppliers. Responsible for answering office phone, scheduling appointments for estimates and responding to company email. Also responsible for entering jobs into accounting software, entering credit card charges, billing clients, paying supplier and utility bills, entering payments, preparing deposits and going to the bank to make deposits. Write checks to vendors and suppliers as needed. Maintain control of petty cash. Submit material orders to suppliers/vendors. Update website, blog and Facebook Fan Page. Record and edit videos for upload to Youtube channel for marketing purposes. Responsible for increasing revenue by reaching out to individuals and businesses in the industry and developing professional relationships with them. Visit job sites if and when necessary to take pictures and obtain testimonies from clients. Coordinate installations and job start dates with customer and work crew. Show less

Responsible for handling property loss claims involving various levels of damages. Responsible for assessing insured’s needs such as hotel accommodations and safety of their home. Responsible for timely gathering all information necessary to prepare an estimate of the damages and issue payment to insured as quickly as possible. Work in virtual environment with office set up in the car with minimal supervision. Coordinate work being performed with contractors and inform insured party of… Show more Responsible for handling property loss claims involving various levels of damages. Responsible for assessing insured’s needs such as hotel accommodations and safety of their home. Responsible for timely gathering all information necessary to prepare an estimate of the damages and issue payment to insured as quickly as possible. Work in virtual environment with office set up in the car with minimal supervision. Coordinate work being performed with contractors and inform insured party of status. See that claim is handled the best way possible through final resolution and that the estimate was prepared pursuant to building damage estimating guidelines. Show less

Responsible for handling close to 150 workers compensation claims for VA and DC jurisdiction. Make four point contact with employer, employee, physician and witnesses to assess the employee’s status both medical and work in an effort to provide benefits pursuant to the laws of the applicable jurisdiction in a timely fashion. Assess the need for nurse, special investigative unit and/or attorney involvement and prepare referral for each if needed. Communicate with insured frequently to discuss… Show more Responsible for handling close to 150 workers compensation claims for VA and DC jurisdiction. Make four point contact with employer, employee, physician and witnesses to assess the employee’s status both medical and work in an effort to provide benefits pursuant to the laws of the applicable jurisdiction in a timely fashion. Assess the need for nurse, special investigative unit and/or attorney involvement and prepare referral for each if needed. Communicate with insured frequently to discuss the status of claims. Conduct quarterly, semi-annual or annual file reviews with clients either at their office or by phone and go over the claim and resolution strategy. Set reserves based on the status of the claim and adjust as needed. Work closely with nurses and follow up with doctors for medical status after every appointment to confirm injured worker is getting the medical treatment requested and paid disability benefits if warranted. Communicate with defense counsel on litigated claims and keep client informed of legal status of claim. Prepare claims for hearing by making sure all pertinent information has been gathered. Evaluate claims for settlement and negotiate same with claimants and/or their attorneys. Responsible for handling claims of almost 50% of all dedicated national accounts. Prepare state forms to file. Issue checks to injured workers who are out of work. Responsible for reviewing bills from providers to confirm they are related to the injury and paying same. Work with injured workers who do not speak English and assist them with understanding their medical treatment and how a workers’ compensation claim works. Assign interpreter to assist and attend medical appointments with injured workers. Show less

Investigate worker’s compensation claims for VA and DC jurisdiction. Make four point contact with employer, employee, physician and witnesses to assist in the determination of compensability. Determine whether or not jurisdiction in either of the two states applies. Assess the need for nurse, special investigative unit and/or attorney involvement and prepare referral if needed. Communicate with clients as to the status of claims. Set reserves based on the status of the claim and adjust as… Show more Investigate worker’s compensation claims for VA and DC jurisdiction. Make four point contact with employer, employee, physician and witnesses to assist in the determination of compensability. Determine whether or not jurisdiction in either of the two states applies. Assess the need for nurse, special investigative unit and/or attorney involvement and prepare referral if needed. Communicate with clients as to the status of claims. Set reserves based on the status of the claim and adjust as needed. Take recorded statements to freeze accident facts. Follow up with doctors for requested medical records confirming disability and injury. Communicate with defense counsel on litigated claims. Prepare claims for hearing by making sure all pertinent information has been gathered. Evaluate claims for settlement and negotiate same with claimants and/or their attorneys. Dedicated claims representative for over 50% of the dedicated national accounts. Prepare state forms to file. Responsible for reviewing bills from providers to confirm they are related to the injury and paying same. Work with nurses to ensure timely return to work. Work with injured workers who do not speak English and assist them with understanding their medical treatment and how a workers’ compensation claim works. Assign interpreter to assist and attend medical appointments with injured workers. Show less