Pablo Colina Reich Email & Phone Number

Greater Málaga Metropolitan Area

Currently leading a team of over 500 professionals in departments including Health and Safety, Human Resources, IT, and Operations. Oversee strategic negotiations and maintain alliances with unions, government entities, and external agencies to ensure compliance and strategic alignment. Focus on boosting operational performance, enhancing revenue, and ensuring top safety and quality standards.Key Achievements:Implemented self-check-in processes across Spain, setting a new… Show more Currently leading a team of over 500 professionals in departments including Health and Safety, Human Resources, IT, and Operations. Oversee strategic negotiations and maintain alliances with unions, government entities, and external agencies to ensure compliance and strategic alignment. Focus on boosting operational performance, enhancing revenue, and ensuring top safety and quality standards.Key Achievements:Implemented self-check-in processes across Spain, setting a new benchmark in customer experience and operational efficiency.Achieved a 30% reduction in safety incidents through stringent compliance measures and proactive safety management. Show less

Greater Málaga Metropolitan Area

Directed a large team managing over 50 daily flights, pushing for operational excellence and achieving recognition as the best handling partner in Europe. Ensured high-quality service and compliance with all operational standards through effective oversight and strong relationships with key stakeholders.Key Achievements:Led a series of strategic improvements in operational KPIs that elevated the station to top performance rankings in Europe.Managed critical operations during… Show more Directed a large team managing over 50 daily flights, pushing for operational excellence and achieving recognition as the best handling partner in Europe. Ensured high-quality service and compliance with all operational standards through effective oversight and strong relationships with key stakeholders.Key Achievements:Led a series of strategic improvements in operational KPIs that elevated the station to top performance rankings in Europe.Managed critical operations during a major crew strike, maintaining high performance and receiving commendation from top management. Show less

Sevilla Area, Spain

• Oversee regional ground operations across Belgium, Lux, France, Spain, Portugal, and Morocco. • Direct a team of five employees and report directly to the Region 4 General Manager. • Supervise R4 performance, baggage issues, passengers right to care, dangerous goods, and immigration issues. • Developed a full operations control centre from the ground up and organised associated training, facilities, rosters, connections, and systems for a team based in Seville. • Served as the… Show more • Oversee regional ground operations across Belgium, Lux, France, Spain, Portugal, and Morocco. • Direct a team of five employees and report directly to the Region 4 General Manager. • Supervise R4 performance, baggage issues, passengers right to care, dangerous goods, and immigration issues. • Developed a full operations control centre from the ground up and organised associated training, facilities, rosters, connections, and systems for a team based in Seville. • Served as the primary contact for the OCC in Dublin and the handling company in Spain. Show less

County Dublin, Ireland

• Served as primary contact for all airports and bases in the Ryanair network, managing a range of issues involving passenger queries, dangerous goods, immigration, online booking systems, and the website problems. • Ensured the accuracy of ground operations at airports in the event of disrupted flights. • Compiled reports with follow-up investigations for use across internal departments and airports; key areas highlighted included punctuality, EU261 claims, customer service issues… Show more • Served as primary contact for all airports and bases in the Ryanair network, managing a range of issues involving passenger queries, dangerous goods, immigration, online booking systems, and the website problems. • Ensured the accuracy of ground operations at airports in the event of disrupted flights. • Compiled reports with follow-up investigations for use across internal departments and airports; key areas highlighted included punctuality, EU261 claims, customer service issues, safety, and security. • Delivered operational support to partners Ryanair Sun and Laudamotion. • Optimised on-time performance through proactive and effective control of daily operations.• Recognised for taking decisive action to resolve operational issues under pressure; recommended and selected to become the supervisor of ground operations (current role). Show less

Seville, Andalusia, Spain

Aiming to revolutionize the parkings world

Palma Area, Spain

• Established and implemented new training and instruction processes in the Ground Operations and Safety departments. • Focused on fuel tracking, punctuality, safety monitoring and investigation, management of safety indicators, and handling control. • Ensured full compliance with all policies, procedures, and standards.• Developed all training procedures and programs to ensure crews were well trained in line with modern best practices; created new protocols for the follow-up of… Show more • Established and implemented new training and instruction processes in the Ground Operations and Safety departments. • Focused on fuel tracking, punctuality, safety monitoring and investigation, management of safety indicators, and handling control. • Ensured full compliance with all policies, procedures, and standards.• Developed all training procedures and programs to ensure crews were well trained in line with modern best practices; created new protocols for the follow-up of security and ground operations events. • Acquired certifications in Dangerous Goods, Security, Flight Registers, Regulation AIROPS, and SMS for Managers. Show less

Granada, Spain

• Served on the management team and contributed to an internationalisation initiative focused on US market expansion. • Oversaw marketing and sales strategy and provided a new network of clients and distributors globally. • Collaborated with internal teams in an international environment to drive the achievement of company objectives.• Successfully expanded the business to new markets, increasing overseas sales and revenue growth.

Sabadell Area, Spain

• Effectively managed control and fleet planning, technical data administration and management, economic analysis, and internal communication activities. • Developed flow chart applications for all company processes. • Evaluated invoices and continuously monitored organisational performance. • Contributed to development of company structure and organisation; built a system to motorise and optimise the fleet.

Barcelona Area, Spain

Customer Service at McDonalds, Private Tutoring, Teaching Roles & House Painter at Pinturas Danco

Aeronautical Management, Aviation/Airway Management And Operations, Eqf Level 6

Integrated logistics of the air transport specialized in relevant socio-economic, legal and logistical aspects for the aeronautical sector.

Master Of Management And Technologies Of Business Process, Business/Office Automation/Technology/Data Entry/Marketing, Eqf Level 7

Multidisciplinary education combining the utilization of the ICT technologies for the innovation, planning and implementation of business.

Erasmus + Projects, Non-Formal Education

I can: ​Mobility for youth entrepreneurs. Ankara, Turkey ​Look and Listen: ​ How to create a musical. Lund, Sweden ​Push for Change.

Aeronautical Management, Eqf Level 6

Erasmus

Theater Interpretation, Actor And Lighting And Sound Technician

Theater training, mostly as an actor but also as light and sound technician plus many workshops, shows and street performances

Scientific Baccalaureate, Eqf Level 5