Independent Research And Development
Self Directed Research
AeroLeads people directory · profile
Pablo F. Email & Phone Number
Independent Research and Development
at
Self Directed Research
1 work email found
@usaa.com
2 phones found area 361 and 212
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Independent Research and Development
Location
San Antonio, Texas, United States
Who is Pablo F.? Overview
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Quick answer
Pablo F. is listed as Independent Research and Development at Self Directed Research, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at usaa.com, phone signal with area code 361, 212, and a matched LinkedIn profile for Pablo F..
Pablo F. previously worked as Senior Decision Science Analyst at Usaa and Senior Business Operations Analyst at Usaa. Pablo F. holds Master Of Science (Ms), Predictive Analytics from Northwestern University.
Company email context
Email format at Self Directed Research
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*@usaa.com
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AeroLeads found 1 current-domain work email signal for Pablo F.. Compare company email patterns before reaching out.
Profile bio
About Pablo F.
Business Analytics professional with 9+ years of experience in statistical data analysis, and 11+ years developing analytics solutions, and providing support for data-driven decisions. I am a creative and thoughtful team contributor who enjoys the challenge of harnessing data to guide decisions and to provide insight. Some of my experience includes:- Analysis and control of data using various tools and handling large complex datasets of 1Billion+ rows across multiple sources.- Visualizing and communicating analysis and recommendations to leadership and influencing decisions.- Developing Tableau dashboards and back-end data feeds via automation/programming.- Predictive modeling with statistical and machine learning techniques using both SAS and R.Tools and databases I use: R, SAS (Base/Graph/Stat/Macro/Access/SQL-passthrough) both Windows and Unix platforms, Tableau Desktop & Server, Oracle, Teradata, Greenplum, Sybase, Hadoop/Hive, PySpark, Bash Scripting.
Listed skills include Data Analysis, Workforce Management, Business Process Improvement, Call Centers, and 24 others.
Current workplace
Pablo F.'s current company
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8 roles
Pablo F. work experience
A career timeline built from the work history available for this profile.
Senior Decision Science Analyst
As part of the CFO Data & Analytics team, I provide analytical support to USAA Property & Casualty and the USAA Life Insurance Group. Some areas of focus include:- Channel Cost Analytics- Demand mitigation and migration analysis- Data Visualization- OFSAA monthly process validation
Senior Business Operations Analyst
- Supported USAA’s compliance, user-defined application mitigation, and CECL efforts through analysis, evaluation, and development of data solutions and ad-hoc analyses.- Formalized the Borrower-In-Custody logic rewrite for pledging credit card accounts to U.S. Federal Reserve. Developed SAS code to automate filtering, random selection, creation of a new collateral pool.- Influenced and shaped team’s Tableau development process to focus significantly on visual and UX design principles while contributing to CFO branding and IT certification standards.- Supported University Recruiting events and interviews at UT Austin and Texas A&M.
Jul 2018 - Jul 2020
Strategic Business Analyst
I provide strategic and tactical analysis by transforming data into information, knowledge, and recommendations for decision makers. I extract, transform, and work directly with data to develop solutions that support decision making.
Feb 2013 - Jul 2018
Sr. Workforce Analyst
I collaborated with others on our team in achieving contact center service level objectives for 6000+ seats across 7 worldwide sites. My primary contributions included developing and implementing automated reporting solutions which were aimed at increasing our team's productivity and data integrity. I also worked independently on several ad hoc analyses in which I presented findings and recommendations to senior leadership.
Dec 2011 - Feb 2013
Workforce Planner
Planned for the achievement of departmental objectives such as service level, cost per call, and staffing efficiency. I also served as a mentor/coach to the other analysts on our team. My core responsibilities included maintaining employee data in WFM software and databases (MSAccess and proprietary), creating schedules, managing the bi-annual shift bid, data analysis, what-if scenarios, headcount reporting, developing reports, and coordinating with other department leaders to schedule training, meetings, and other off-phone activities. Managing near-term overstaffing and understaffing was a main priority.
Apr 2009 - Dec 2011
Workforce Analyst
Managed and monitored intraday volume and staffing in a multi-site and multi-channel contact center to ensure an optimal balance between staffing and cost. Managed service levels via agent skill changes, realtime schedule alterations, and monitoring schedule adherence. Collected and reported historical data for daily/weekly/monthly reports to management in order to identify potential problems, and provided recommendations and solutions to senior management.
May 2008 - Apr 2009
Lead Tech (Merchant Processing Support)
Provided front-line and back office support for clients by diagnosing and resolving technical and billing issues related to credit card transaction processing. Support also included hardware troubleshooting for credit card terminals, and secondary dependent hardware such as Wi-fi and LAN configurations.
Aug 2007 - Jun 2008
2 education records
Pablo F. education
Master Of Science (Ms), Predictive Analytics
Northwestern University
Bachelor Of Science, Business Management
Park University
FAQ
Frequently asked questions about Pablo F.
Quick answers generated from the profile data available on this page.
What company does Pablo F. work for?
Pablo F. works for Self Directed Research.
What is Pablo F.'s role at Self Directed Research?
Pablo F. is listed as Independent Research and Development at Self Directed Research.
What is Pablo F.'s email address?
AeroLeads has found 1 work email signal at @usaa.com for Pablo F. at Self Directed Research.
What is Pablo F.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 361, 212 for Pablo F. at Self Directed Research.
Where is Pablo F. based?
Pablo F. is based in San Antonio, Texas, United States while working with Self Directed Research.
What companies has Pablo F. worked for?
Pablo F. has worked for Self Directed Research, Usaa, Jpmorgan Chase, Empire Today, and Comdata.
How can I contact Pablo F.?
You can use AeroLeads to view verified contact signals for Pablo F. at Self Directed Research, including work email, phone, and LinkedIn data when available.
What schools did Pablo F. attend?
Pablo F. holds Master Of Science (Ms), Predictive Analytics from Northwestern University.
What skills is Pablo F. known for?
Pablo F. is listed with skills including Data Analysis, Workforce Management, Business Process Improvement, Call Centers, Sql, Process Improvement, Leadership, and Management.
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