Pablo Gersberg Email & Phone Number

Watertown, Ma, Us

Lead all aspects of Information Technology, including cybersecurity and enterprise IT including all functional areas (R&D, G&A, Clinical, TechOps, GxP systems). In addition, lead the Digital Health and Data Engineering teams in developing a proprietary technology platform to perform machine learning at scale on AWS; design, develop and deploy mobile apps for inclusion in Clinical Trials (CFR Part 11-compliant); and advice the organization on digital health strategies for inclusion in R&D and Clinical efforts. Highlights include:-Building Digital Health and Enterprise IT teams from scratch;-Establishing a cloud infrastructure (AWS / GCP) to support data science efforts;-Implementing secure solutions and cloud platforms for business applications;-Obtaining, with colleagues, a patent for a Machine Learning-based diagnostic classifier;-Collaborating with partners to deploy digital health solutions in clinical trials; and,-Ensuring cybersecurity efficacy across the organization.

Boston, Massachusetts, Us

Fall 2020 Digital Playbook Tour of Duty

A group of San Francisco Bay Area Biotech/Pharma/Life Sciences CIOs and IT leaders that meet once per month to discuss relevant topics in our industry.

Lead all aspects of Information Technology, including cybersecurity and enterprise IT including all functional areas (R&D, G&A, Clinical, TechOps, GxP systems). In addition, lead the Digital Health team in developing a proprietary Computational Psychiatry platform on AWS to perform machine learning at scale; design, develop and deploy mobile apps for inclusion in Clinical Trials (CFR Part 11-compliant); and advice the organization on digital health strategies for inclusion in R&D and Clinical efforts.

Lead all aspects of Information Technology, including cybersecurity and enterprise IT, for BlackThorn. In addition, lead the Digital Health team in developing a proprietary Computational Psychiatry platform to perform machine learning at scale; design, develop and deploy mobile apps for inclusion in Clinical Trials (CFR Part 11-compliant); and advice the organization on digital health strategies for inclusion in R&D and Clinical efforts.

At BlackThorn, we collect rich and complex digital data sets. To make sense of them, we tackle terabytes of data from an ever-widening range of modalities, using a highly-scalable, cloud-based infrastructure (AWS) and the latest-generation machine learning approaches that allow us to generate valuable insights at exciting speed. Our one-of-a-kind multidisciplinary data science and technology teams bring together machine learning experts, neuroscientists, clinicians, software engineers and cloud technology architects to merge academic-level scientific rigor with industry-level efficiency. This unique combination of technology and data science positions us at the leading edge of neurobehavioral therapeutics. I lead the team that deploys the digital solutions that make this possible for our research, data science, and clinical teams.

Thousand Oaks, Ca, Us

► Earned promotions, including customized role as head of Digital Operations and transformational position as Head of Information Systems chartered with building IS function (staffing, governance, operations, strategic roadmaps), based on business acumen, strategic leadership, solutions innovation, IT support, and cost control. ► Ensure regulatory compliance in concert with Safety, Quality, and Regulatory teams; bring digital health products to market that complement traditional therapies.► Confer with stakeholders, vendors, and partners to identify solutions and create cost-effective commercialization strategies.✔ Digital Product Development: Led solutions development crucial to patient health / adherence – building Digital Operations and support for software, predictive models, IoT, and website solutions.✔ Team Building: Staffed new hires and referrals with high-potential talent.✔ Patient Care Dashboards: Illuminated results with online dashboards for instant access and monitoring, built on AWS✔ Vendor Negotiations: Cut OPEX 50% with new vendors; secured better coverage while trimming scope and meeting requirements.✔ Product Development Efficiencies: Created Digital Product Development Operational model and outsourced 24x7 patient / physician support center, facilitating solutions meeting patient / physician needs, including mobile apps. Built key partnerships.✔ New Prototyping Capability: Eliminated waste with 3-week delivery, building rapid prototyping capability expediting go-to market release.

South San Francisco, Ca, Us

► Headed IS Strategy, Infrastructure, End User Services & Support, Commercial / R&D / G&A Applications, Portfolio Management, Financial Management, & IS Compliance.► Established and optimized IS organization in pre / post-M&A periods as direct report to President. ► Held strategic authority for Commercial, Medical Affairs, and R&D roadmaps. ► Represented IS to Digital Health.✔ Responsive IT Support: Raised satisfaction via onsite support, staff reorg, & fast responses. Optimized practices for efficiency; influenced staff later adopting similar infrastructure, systems, and digital support in other biotech firms.✔ IT Management: Built disaster recovery / business continuity plans, managed IS budget, and sourced state-of-the-art solutions and cloud vendors. Built cost-controlled, long-term managed services support contracts.✔ IS Leadership Contributions: Regained user and executive confidence with improved support.✔ Employee Engagement: Developed IT branding tagline “We Mean Business” to foster credibility. Evaluated synergies and hired strong teams; onboarded ~300 staff.

South San Francisco, Ca, Us

► Partnered with business leaders to set IT priorities.► Planned and developed global business technology strategy and roadmaps for Onyx Commercial and Medical-Scientific Affairs in concert with executives.► Facilitated Operating Model definition.► Took central role in architecture, support operations, applications, processes, and governance with IT / cross-functional leaders.► Sourced and implemented scalable, cost-effective solutions compatible with enterprise systems; managed project resources.► Managed vendor relations and contract negotiations.✔ Business Case Development: Issued build-vs-buy / outsourcing recommendations; presented business case to IT Steering Committee, clients, IT, or executives.✔ Strategic Planning & Execution: Built Capability Roadmap Process for IT investments; assisted in developing project budgets.✔ Compliance: Met systems FDA requirements. Conferred with Legal and Compliance teams.✔ New Solutions Development: Deployed leading solutions and mobile apps including Zephyr Health big data for Key Opinion Leader (KOL) engagement, Investigator Portal, Pinsonnault account planning, and CRM transition to Veeva in 10 weeks.

South San Francisco, California, Us

► Improved CRM-roadmap alignment and resolution timelines, taking over all solutions including Salesforce supporting 4,000+ reps at biotechnology corporation; expanded role from US-only authority. ► Oversaw Sales Force Automation, Marketing, Customer Service Centers, electronic detailing, and mobile solutions supporting Brands, Managed Care Commercial Operations, Medical Affairs, Commercial Business Operations, and eMarketing.► Represented Commercial IT at Informatics Portfolio Committee (chaired by CIO) with executive leaders.► Managed $12M budget and $10M project portfolio, plus vendor relations.✔ CRM Support & Operations Turnaround: Recognized with Key Contributor Award for improved CRM support, staff responsiveness, support to sales, and quality. Built service-level SFA and Marketing operations structure, with 96%+ SLA adherence and 99% solution availability in Year 1.✔ CRM & Tool Oversight: Created 3-year strategic roadmap, including budgets and workforce planning. Developed first iPhone sampling solution as front end to sales force.✔ New Solutions of Market Impact: Positioned company as market leader with Commercial mobility group deploying iPhone and iPad apps. Rolled out first iPad electronic detailing platform to 2,000+ US users (deployed globally).

New York, New York, Us

► Led Solutions Delivery Managers in Commercial Operations transformation to customer-centric model; collaborated with business on project priorities, driving Commercial technology initiatives from inception through implementation and support. ► Led new sales force software implementation (among first Veeva CRM applications). ► Served as IT leader in $300M+ initiative; built PMO with $70M budget and 200+ member team supporting SFA, Marketing, Analytics, Content Management, Channel Integration, and Training.► Assisted vendor rationalization project for 20% savings.► Worked with infrastructure, strategy, delivery, business, and implementation teams. Led a team of architects in defining the cloud infrastructure (AWS).► Managed $40M budget over 3 years.

► Managed projects at all phases in diverse industries (healthcare, financial services, CPG, others) in NY practice of international consulting firm specializing in Siebel, Salesforce, and other solutions.► Led Sales and Customer Call center projects.► Deployed Medicare Part D solutions; managed 25 total onshore and offshore resources with $6M budget.► Delivered Sales, Marketing, & Call Center applications integration.

► Built custom SFA application at medical device firm supporting 1,000+ sales team members; built and delivered user training.► Rose to Associate Director after leading global call center project.► Served as Latin America CRM practice leader.

Gb

► Handled program and project management activities for CRM organization, with support to telecom, CPG, financial services, and other industries. ► Implemented Sales Force Automation system.► Established and managed Project Management Community of Practice, key to exchange of ideas among project managers.

Bachelor Of Science, Engineering

Masters, Business Administration

Associate Of Arts - Aa