Pablo Meira, M.Sc Email & Phone Number

Ex: Natal

I oversee the daily operations of the consultancy, ensuring efficiency in the preparation of PCAs, RCAs, RADAs, EIAs, and RIMAs, with a focus on complying with environmental regulations, including the National Environmental Policy (PNMA), CONAMA Resolutions No. 237/1997 and No. 01/1986, the National Climate Change Policy (PNMC) established by Law No. 12.187/2009, and IBAMA Normative Instruction No. 12/2010. My commitment is to strategically manage contaminated sites, remediate environmental impacts, and respond to oil spills.I strive to establish strategic partnerships with companies, NGOs, and government institutions to strengthen the implementation of ESG practices. Furthermore, I encourage the adoption of new technologies to enhance our sustainability and environmental compliance projects. My vision is to actively contribute to socio-economic development and environmental conservation, promoting sustainable and innovative solutions. If you share this passion for sustainability and innovation, join us at CCPSA+.

Natal, Rio Grande Do Norte, Brasil

Responsible for analyzing and issuing environmental licenses; Conducting technical inspections at associated oil facilities. Conducts analysis of environmental assessment documents. Has signed over 90 dispatches of environmental licensing documents for oil activities, including Preliminary License (LP), Installation License (LI), Operation License (LO), Renewal of Operation License (RLO), and Preliminary License for Drilling (LPper).Involved in a temporary project; Focus on strengthening institutional environmental and territorial management in collaboration with the Sustainable Development and Environment Institute of Rio Grande do Norte (IDEMA) and the Foundation for the Development of Science, Technology, and Innovation (FUNCITERN).

Parnamirim, Rn.

With extensive experience in customer service, I have developed scripts and questionnaires that guide agents in effective communication and gather valuable customer feedback on service quality. I have produced comprehensive educational materials and detailed guides to empower interaction specialists, ensuring high-quality service. Additionally, I have optimized email content to convey information clearly and engagingly, enhancing the customer experience. I collaborated on creating dialogues and content for chatbots, ensuring useful and effective responses, and used customer feedback to identify continuous improvement opportunities.My focus is always on providing humanized and engaged service, ensuring a positive customer journey. Specialized in Customer Experience (CX) in tele-service, I have created efficient service flows and satisfaction questionnaires. I am familiar with "Amadeus" and "World Tracer" software to manage dissatisfaction and baggage-related issues. I am committed to UX Research to enhance the user experience and constantly strive for excellence in service. I am always willing to collaborate on challenging CX projects and grow professionally, continuously applying my knowledge to put the customer first.

- Development of audiovisual products for educational purposes (videos, podcasts, interactive activities and texts in nano-content format);- Familiarity with Canva and Genially software;- Expertise in sustainability and agile methodologies;Results- More than 40 audiovisual products covering topics such as Net Zero; ESG; Social and Environmental Risks; Climate changes; GHG Protocol; Sustainable Lifestyle; Forest management; between others.

Brazil

Assistant in the curricular component Parasitology (DMP0113)", taught at the Department of Microbiology and Parasitology at the Federal University of Rio Grande do Norte.Course Curriculum Goals:The course aims to highlight the relevant aspects of the parasite-host relationship that lead to the parasitic syndrome in the most relevant infections in Brazil. Under this aspect, the following will be studied: helminths and protozoa transmitted by contaminated water and food, as well as the pathogenic processes resulting from parasitic infections; arthropods that act as disseminators of parasites.Results:- Knowledge about curriculum guidelines and pedagogical proposals for higher education courses;- Acting in teaching and learning processes for young people and adults: planning, methodologies and evaluation;- Development of teaching skills for an effective pedagogical action in the university classroom;

Brazil

- Elaborated the script and research of information on the topic and the interviews of the podcast, "Ideias: Sustainability in all corners", organized by the Interdisciplinary Laboratory Societies, Environments and Territories (LISAT/UFRN);Results: - Audiovisual products for social media;

Brazil

Assistant intern in the curricular omponent "Society and Development (ECL0021)", taught at the Ecology Department of the Federal University of Rio Grande do Norte.Course Curriculum Goals: - Putting learning into context to improve understanding and retention of concepts (from Malthus to sustainable development; from Rio to Kyoto, and other later agreements);- Using a variety of learning styles and frequently challenging participants to reflect about a variety of global environmental problems, such as climate change, disaster risk reduction, biodiversity, poverty reduction, and sustainable consumption;- Improving critical thinking and problem-solving skills;- Conditioning the participant to adapt to change;- Frequently challenging attitudes and beliefs, which often change;Results:- Execution and delivery of the proposed activities;- Helped an intern become a more motivated life-long learner;- Helped a participant grow emotionally and learn from failure and success;

Natal

- Customer service, follow-up of customer orders and identification of their needs, creative negotiation, evaluation of sales and service professionals, as well as preparation, presentation and discussion of results, analysis of indicators, 360º implementation, lectures, conducting selection processes, workshop organization and other activities;- Acting in the supervision, guidance, control and monitoring of commercial representatives within the company;Results:- Developed sales strategies, sales forecast, portfolio management, marketing actions, technical and commercial training, and control of activities execution and improvement;- Encouraged team to do their best on evaluating sellers' offer and identifying products that have a higher or lower output;

Natal

- Elaborated of chemical processes for different industrial purposes; customer/company cost evaluation; client/company operational improvement; technical follow-up; after-sales; negotiation; preparation of technical-commercial proposals and commercial reports;Results:- Closed partnerships with the industrial sector in the region, a type of customer that the company had not yet approached

Kalamazoo, Usa.

- Performed soil sampling along the shoreline of Kalamazoo river, USA, affected by the oil spill.- Conducted organic compounds extractions- Traced an organic profile of the soil using spectroscopy and chromatography techniques.- Analyzed the data and report the correlation between the samples collected in 2015 and 2010 along the shoreline of Kalamazoo river, USA.- Participated in the development of disaster prevention and containment strategies involving environmental risks;- Supervision of chemical processes and unit operations, operating machinery and equipment, in accordance with quality standards: good manufacturing practices, biosecurity and environmental control;- Interpretation of manuals, technical documentation and records, associated with educational ections and technical assistance to ExxonMobil;Results:- Published the papper entitled "KALAMAZOO RIVER, MI: ANALYSIS OF ORGANIC COMPOUNDS ALONG THE SHORELINE FROM RIO FIVE YEARS AFTER ONE OF THE BIGGEST OIL LEAKS IN THE UNITED STATES" at the Rio Oil and Gas Conference in 2016.

Brazil

- Assisted in multiple experiments pertaining fuel characterization; such as ASTM D86, ASTMD93, ASTM 5453, ASTM 4294, ASTM 1500.12, ASTM D-2887;- Evaluated the conformity of fuel and lubricant samples according to national and international specifications;- Investigated the effects of reducing the sulfur content on the physicochemical properties of diesel oil.- Identified compositional profile and confirmed the quality of diesel sold in 1,200 fuel trading pointsbin Rio Grande do Norte andvParaiba, Brazil;- Coordinated several Simulated Distillation experiments application for refining process optimization in the Oil Industry;- Promoted a statistical study to assess which parameters are crucial for optimizationof oildiesel distillation in order to obtain a higher resolution in more favorable conditions of analysis;- Elaborated handbook procedures for chromatography equipment;Results:- Translated in english to portuguese the lab handbook on gas chromatography procedures;- Adequated the lab procedures for disposal of hazardous waste at the laboratory;- Gave an oral presentation entitled "Simulated distillation by gas chromatography and atmospheric distillation" at the Rio Oil and Gas Conference in 2016.

Bachelor Of Social Communication - Audiovisual, Communication

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Chemistry Bachelor

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Sandwich Degree, Chemistry