With over 30 years of experience in marketing, branding, and customer service, I am a passionate and versatile consultant who helps clients create impactful brand experiences that resonate with their target audiences. As a branding and CX consultant at Cuddle360, I work with a diverse range of clients, from Verizon and Quest Diagnostics to Bayer and MedPlus Health Solutions, to develop and execute strategic marketing plans, customer experience programs, and primary research projects. I bring a multicultural and multidisciplinary perspective to my work, as well as a strong sense of collaboration and innovation.In my current role, I have led several successful initiatives, such as the strategic direction for the Verizon USH brand, retail, and FIOS, the launch of the iPhone 14/Verizon campaign, the shopper marketing strategy for P&G, and the brand development and CXM for MedPlus Health Solutions. I have also been responsible for the editorial SM and the development of a CX program for new products. I leverage my skills in brand development strategy, marketing communications, creative direction, and market research to deliver solutions that meet the clients' goals and expectations. I enjoy working with a dynamic and talented team of consultants, and I am always eager to learn new skills and tools that can enhance my performance and value.
Listed skills include Integrated Marketing, Strategy, Marketing Strategy, Advertising, and 46 others.