Pablo A. Ruidiaz M. Email & Phone Number

Panama

Panamá Internet eXchange Point, peering point for local Internet Service Providers, Content Delivery Networks and other Internet applications.

Panama City, Panamá, Panama

Neutral fiber optics operator in the telecommunications market, connecting Mexico, Latin America and the USA.Commercial Business Development• Develop business solutions for customer in the public and private sector, with two account managers for the public sector• Create business relationships with partners and resellers• Find and develop solutions for different sector and leverage business contacts in the country• Discover opportunities and new businesses, prepared executive sales presentations to generate interest and exchange of ideas

Panama City, Panamá, Panama

The competent entity of the State to plan, coordinate, issue guidelines, monitor, collaborate, support and promote the optimal use ICT in the government sector for the modernization of public management, as well as recommend the adoption of national policies, plans and strategic actions.Internet, Inclusion and Mobility Director• Leader in the implementation of the National Internet Network version1 and 2 to eventually create a network of 1,350 free Internet access points nationwide and bring connectivity to more than 84% of the population, an investment of over $59 million dollars in a multi-operator environment, from the creation of the tender, public offering and monitoring to ensure its effectiveness.• Served as a public policy benchmark related to broadband and Internet access• Evaluated over a dozen Universal Service and Access projects and executed more than 20 million dollars in project investment of the Universal Service and Access Fund in the past 5 years• Developed projects and documents in cooperation with the IDB, including Panama’s Strategic Broadband Plan (2013) and regional technical cooperation on Broadband for Competitiveness and Integration for El Salvador, Guatemala, Honduras, Costa Rica and Panama with international contractors

Panama City, Panamá, Panama

IT solutions providerBusiness Development Manager.• Develop telecommunications solutions from four account managers, with more than forty accounts and four industry providers (Cisco, among others). Solutions like Unified Communications and Collaboration, Video Conferencing, Data Networks and Contact Centers• Certified as Specialist in Sales of Cisco IP Advance Communications.• In a short time, I developed the ability to discover opportunities and new businesses in each account, prepared executive sales presentations to generate interest and exchange of ideas• Used my project management knowledge for project transition from the sales team to the project implementation team to ensure the achievement of customer expectations and requirements

Panama City, Panamá, Panama

General Manager and Legal Representative• Supervised all operations in the country, strategic planning and execution, logistics and business development, meeting profit expectations of the owners over al annual revenue of over 2 million dollars • Report the operation and finance directly to the company’s headquarters in the United States• Took care of stabilizing the company to seek its growth, defining a new strategy, new products and services, cost reduction, job reorganization and process reengineering• Build several strategic alliances for new business, like the residential in-building Internet access model using shared pioneering infrastructure• Developed several marketing strategies for products and business image

Panama City, Panamá, Panama

Wireless and fiber service providerOperations Manager• Performed management tasks that included the development and improvement of telecommunications infrastructure• Managed business relationships with local and international telecommunications equipment and infrastructure providers• Took care of developing several sales transactions generating ideas for their higher profitability• Prepared in conjunction with the general management the reports submitted to the board, cost analysis, investment reports, spending control policies, human resource management, contracts and legal matters, personnel selection and operations

Panama City, Panamá, Panama

Professional Services Manager (1999 – 2000)• Manage a team of 8 professionals, offering industry solutions for banking, hospitality, retail and telecommunications• Presales technical engineering for the sales team• Information technology project management and consulting services• Contract management for customers and providersSystems Consultant (1997 – 1998)• Information technologies solution architect• Presales engineer for a group of key account managers, this task required discover and solution design according to customer needs for banking, hospitality, retail and telecommunications industries • Information technology project management and consulting services project completionAwards:  Distinguished Associate of the Sales/PS Department – July 1998.Customer Service Engineer (1996 - 1997)• Support for NCR products and other vendors (UNIX, Windows Servers, CISCO, among others) for banking, hospitality, retail and other industries• The above leads me to receive intense training in ICT related topics• Complete diagnosis of fault situations, preventive maintenance, problem reporting and technical solutions• Services and maintenance sales and renewalsSupport Engineer (1994 – 1996)• Technical problem solution support in hardware and software for internal and external customers• Responsible for the quality for all personal computers delivered to customersAwards:  Distinguished Associate of the Year of the Cooperative Marketing Division and On-Line, January 29, 1996.  Great Performance Recognition Award Panama Q3, 26 de October de 1995.

Panama City, Panamá, Panama

Field Engineer• Hardware and systems technician for banking, hospitality, retail and other industries• ICT solutions installation and implementation

Master’S Certificate In Project Management, Project Management

B.Sc. In Electronics Engineering, Concentration: Communications, Electrical, Electronics And Communications Engineering