Vice President Customer Experience - Emea Service Provider
Current
Aug 2022 - Present
AeroLeads people directory · profile
Pablo Steiner Email & Phone Number
Vice President Customer Experience at Cisco
at
Cisco
2 work emails found
@cisco.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Pablo Steiner? Overview
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Pablo Steiner is listed as Vice President Customer Experience at Cisco at Cisco, based in Zurich, Switzerland. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Pablo Steiner.
Pablo Steiner previously worked as Vice President Customer Experience - EMEA Service Provider at Cisco and Head of Customer Experience - EMEAR CENTRAL at Cisco. Pablo Steiner holds University Degree from Universidad De Belgrano.
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*@cisco.com
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Profile bio
About Pablo Steiner
A top performer and results driven leader who benchmarks performance against key goals through a combination of strong management skills and balance between financial outcomes, customer success, operations and people developmentWith over 25+ years of international experience in the IT and Telecommunications industry across Latinamerica, AsiaPacific and Europe, through various roles with regional and country specific responsibilities based in locations like Buenos Aires, Sydney, Madrid and Zurich, has earned him a reputation for achieving customer success through people leadership, business management and customer engagementHe is a seasoned services leader, specializing in global consulting delivery and new service development with passion around new business models, global execution, talent development, disruptive innovation, and deepening customer intimacyLeadership, collaborative approach and drive for results has yielded many successes including triple digit growth of high touch services, as well as double digit growth in professional services across 3 continentsStrong track record of building top talent teams and motivating with passion to drive strategy from vision to execution
Listed skills include Cisco Technologies, Routing, Cisco Ios, Qos, and 11 others.
Current workplace
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10 roles · 18 years
Pablo Steiner work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience - Emear Central
Switzerland, Eastern European countries and Russia CIS conform a passionate and diverse culture of customers business and partners.Responsible and accountable for Customer Success, Professional Services, Technical Services, Cloud Managed Services, and any other services provided by Cisco into a global cluster of accounts located in Europe, Latinamerica & USA.As the Head of Customer Experience I'm responsible for driving profitable growth, customer success and market leadership through the innovative adoption and use of technology to transform a variety of customers and partner business.Effective P&L management across theatres.Lead an international team composed of Customer Success Executives, Service Delivery Executives, Customer Success Specialists, Business development managers and support functions with the purpose to achieve financial and customer goals.Drive customer success through excellence in delivery and adoption of Cisco technologies.Leading effective cross-functional, multi-site and multi-business teams, with outstanding customer success.
Nov 2019 - Jul 2022
Director Customer Experience - Global Service Provider
Responsible and accountable for Professional Services, Technical Services, Cloud Managed Services, and other services delivery provided by Cisco into a global cluster of accounts located in Europe and Latinamerica.As Director Customer Experience I'm responsible for driving profitable growth, customer success and market leadership through the innovative use of technology to transform the Service Provider and Enterprise business.Effective P&L management across theatres.Lead an international team, composed of Delivery Executives, Delivery Managers, engineers, program/project managers and support functions to achieve financial and customer goals.People management, motivation and development of high performance team.Drive customer success through excellence in delivery.Leading effective cross-functional, multi-site and multi-business teams, with outstanding customer success.
Jan 2016 - Oct 2019
Director Professional Services
Responsible for the financials, customers, people and operations of the Professional Services business in Australia & New Zealand.As part of the Global Service Provider organisation is also responsible and accountable for all Cisco Services delivered into Service Provider customers in the Theatre/Segment.Effective P&L management.Lead a multicultural team, composed of engineers, program/project managers and support functions to achieve financial and customer goals.People management, motivation and development of high performance team.Drive customer satisfaction through excellence in delivery.Leading effective cross-functional, multi-site and multi-business teams, with outstanding customer success.
Aug 2014 - Jan 2016
Senior Manager Advanced Services
Responsible for the financials, customers, people and operations of the Professional Services Enterprise business in Australia & New Zealand.Effective P&L management.Lead a multicultural team, composed of engineers, program/project managers and support functions to achieve financial and customer goals.People management, motivation and development of high performance team.Drive customer satisfaction through excellence in delivery.Leading effective cross-functional, multi-site and multi-business teams, with outstanding customer success.
2012 - Aug 2014
Senior Manager Focused Technical Support
Responsible for the financials, customers, people and operations of the Focused Technical Support business in Asia Pacific, High Touch Services.Focused Technical Support is a personalized service that helps expedite resolution of network-level issues by Cisco experts who have a comprehensive knowledge of your network, processes, and business.Lead a team of direct reports, and indirect reports, composed of High Touch Engineers and High Touch Operation Managers to achieve financial and customer goal.P&L responsibilities for Asia Pacific region with outstanding revenue increase and YoY growth.Drive high margin through productivity and revenue allocation initiatives.http://www.cisco.com/go/fts
2009 - 2012
~3 yrs
Manager Technical Services
The Sydney Technical Assistance Centre (TAC) team provides a full spectrum of technical engineering support services. This includes operation of the Sydney TAC, as part of a 24 x 7 global service capability Lead the Unified Communications group of engineers and managers, with direct and indirect reporting lineDeal with the business units for product improvements and resolution, attend high profile customer escalations, and achieve high standard of delivery and customer satisfactionDelivered technical services briefings to customers in the AsiaPacific region
Jun 2005 - 2009
Customer Support Engineer
Oct 2002 - Jun 2005
Systems Engineer
Mar 2001 - Oct 2002
It Manager
Ticketek Argentina S.A.
Dec 1996 - Mar 2001
3 education records
Pablo Steiner education
University Degree
Universidad De Belgrano
System Information Analyst
Universidad De Belgrano
High School
Instituto Belisario Roldan - Canals Pcia. Cordoba Argentina
FAQ
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What company does Pablo Steiner work for?
Pablo Steiner works for Cisco.
What is Pablo Steiner's role at Cisco?
Pablo Steiner is listed as Vice President Customer Experience at Cisco at Cisco.
What is Pablo Steiner's email address?
AeroLeads has found 2 work email signals at @cisco.com for Pablo Steiner at Cisco.
Where is Pablo Steiner based?
Pablo Steiner is based in Zurich, Switzerland while working with Cisco.
What companies has Pablo Steiner worked for?
Pablo Steiner has worked for Cisco and Ticketek Argentina S.A..
How can I contact Pablo Steiner?
You can use AeroLeads to view verified contact signals for Pablo Steiner at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Pablo Steiner attend?
Pablo Steiner holds University Degree from Universidad De Belgrano.
What skills is Pablo Steiner known for?
Pablo Steiner is listed with skills including Cisco Technologies, Routing, Cisco Ios, Qos, Network Architecture, Network Design, Routing Protocols, and Service Delivery Management.
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