Led the Authentication Management product line for the world market until mid 2023. Currently leads the Fraud Prevention product line for the world market.

Leads the development of an information security product for the world market.

Leads project delivery to customers in Chile.

Delivery of projects and services to the various customers in Chile and Peru, including: supervision of up to 10 concurrent projects, customer relationship, management of over 50 employees and contractors, cost management, vendor coordination, sales support and proposal approval. Projects include Automation Anywhere RPA, Oracle, SAP, testing services, cloud systems, air cargo management.

Prioritization and management of projects (PMO) for Consumer Information Services, leading a distributed team in Chile and USA, with projects for over 10 million dollars yearly. Main achievements: a project portfolio process with improved prioritization and resource planning (for over 200 people in Chile and the USA); 6 production implementations per year of a critical legacy system with zero seconds of downtime.Responsible for a 100-people software team in Chile and support functions for… Show more Prioritization and management of projects (PMO) for Consumer Information Services, leading a distributed team in Chile and USA, with projects for over 10 million dollars yearly. Main achievements: a project portfolio process with improved prioritization and resource planning (for over 200 people in Chile and the USA); 6 production implementations per year of a critical legacy system with zero seconds of downtime.Responsible for a 100-people software team in Chile and support functions for the department globally (metrics, information security, audits, risk management). Facilitated development and growth of the software team in Chile, coordinated 3 successful PCI information security audits, supervised the application of security testing to dozens of applications, and created a project prioritization system for over 1000 projects per year. Co-authored an object-oriented software architecture for analytical scoring modelling software.In his role as Chile Site Leader, main achievements are: Reduction of total attrition to one-half of previous levels (29% to 14% annually including over 200 employees doing consumer services), establishment of local business in Chile, annual and strategy planning, growth above 15% in 2016 (from 550 to 650 employees) along with a 20% reduction of central cost. Led the recovery of the office after the 2010 Chile Earthquake ensuring no impact to any customer.Original position in 2007 was Software Manager Senior. Show less

Responsible for the business of development and maintenance of custom software systems, user experience design and web site development. Led a 50-people team including engineering, design, management and sales. Successful CMMI assessment of the organization.Main achievement was to turn a profit out of a business that had been in the red for years, in less than a year, by creating a simple profitability model shared with the team, which allowed them to focus all decisions towards financial… Show more Responsible for the business of development and maintenance of custom software systems, user experience design and web site development. Led a 50-people team including engineering, design, management and sales. Successful CMMI assessment of the organization.Main achievement was to turn a profit out of a business that had been in the red for years, in less than a year, by creating a simple profitability model shared with the team, which allowed them to focus all decisions towards financial goals. Show less

Established the first international software center in Valparaiso, Chile, receiving the first grant from the Hi-Tech incentive program from Chilean investment promotion agency CORFO. Created a balanced scorecard and a parametric model for budgeting and profit & loss. Hired a 25-people software engineering team, which achieved a productivity 5 times Motorola’s average due to pioneering use of Agile Methods in 2004.Development and operation of the first mobile Internet app for Discovery… Show more Established the first international software center in Valparaiso, Chile, receiving the first grant from the Hi-Tech incentive program from Chilean investment promotion agency CORFO. Created a balanced scorecard and a parametric model for budgeting and profit & loss. Hired a 25-people software engineering team, which achieved a productivity 5 times Motorola’s average due to pioneering use of Agile Methods in 2004.Development and operation of the first mobile Internet app for Discovery Channel Ibero-America, in 2001. Team also developed systems for digital television, cable TV, and agricultural telemetry.Before the assignment in Valparaiso, he led the creation of Motorola’s first software development center in Latin America, hiring and developing an engineering team. The team delivered a first prototype of an embedded TV application in 30 days. Then the team exhibited their digital TV solutions at the Consumer Electronics Show in 2000 and 2001 in Las Vegas. It was the second organization assessed as CMM level 3 in Chile. Show less

Lecturer of several courses on user interface design, software engineering, software quality, programming, software architecture, and databases. Led three Government-financed research projects. Supervised several undergraduate an graduate theses. Led consulting and development projects for several clients like Banco Sudamericano, Ministry of Public Works, IBM, and training for clients like Intec-Chile, Banco Sudamericano, AFP Habitat, UNESCO Uruguay.The initial position was Instructor… Show more Lecturer of several courses on user interface design, software engineering, software quality, programming, software architecture, and databases. Led three Government-financed research projects. Supervised several undergraduate an graduate theses. Led consulting and development projects for several clients like Banco Sudamericano, Ministry of Public Works, IBM, and training for clients like Intec-Chile, Banco Sudamericano, AFP Habitat, UNESCO Uruguay.The initial position was Instructor and was promoted while finishing the PhD at the University of Maryland.After leaving academia, continued giving lectures and courses (undergrad and graduate) in several universities, including U. of Chile, U. Santa Maria, Catholic U. of Chile, U. Diego Portales. Show less