As a Client Advisor, I specialize in understanding the unique needs of each client to deliver strategic and tailored solutions. My focus is on building strong relationships, identifying areas for improvement, and providing expert guidance to maximize the value our solutions bring to their operations. With a strong commitment to service excellence, I collaborate closely with internal and external teams to ensure clients achieve their business objectives.

Soporte de nivel 1 para la empresa Heimdall Security Agency. Parte del Equipo de SOC, revisión de logs y realización de informes de seguridad para los clientes. Tambien realicé capacitaciones a usuarios finales y configuraciones de equipos Fortigate.