Noel Pabon Email & Phone Number

Greensboro, Nc, Us

Greensboro/Winston-Salem, North Carolina Area

Top 5 agent in call resolution - Dec 2017Top 5 agent in call resolution - Q4 2017Joined fun comittee - January 2018Added to mentorship program - January 2018Top 5 agent in call resolution - Feb 2018Top 5 agent in call resolution - Mar 2018Top 5 agent in call resolution - Apr 2018Gold Club Award - Feb 2019Special Team Assignment - 2021-2023

Mebane, Nc

Called back to resolve issues at store with high LP issues while retraining staff in CustomerService, Loss Prevention, Accurate Cash handling and Store Operations. Utilized ConflictResolution skills to handle Customer Inquiries and problems . Interviewed job candidates and made staffing decisions.Counted cash drawers and made bank deposits.Assigned employees to specific duties to best meet the needs of the store.Instructed staff on appropriately handling difficult and complicated sales.Hired, trained and evaluated personnel in sales and marketing.Examined merchandise to verify that it was correctly priced and displayed.Planned budgets and authorized payments and merchandise returns.Increased profits through effective sales training and troubleshooting profit loss areas.Reported to the district manager regarding all store and staff issues.Completed profit and loss performance reports.Trained and developed new associates on POS system and key sales tactics.Generated repeat business through exceptional customer service.Weekly Schedules generated within budgeted payroll

Winston-Salem, Nc

Assigned to High Shrink Store to re-establish Operational Standards and retrain staff inCustomer Service, Merchandising and Incoming Shipments while also training them in Vendorrelations and Loss PreventionCounted cash drawers and made bank deposits.Assigned employees to specific duties to best meet the needs of the store.Examined merchandise to verify that it was correctly priced and displayed.Generated repeat business through exceptional customer service.

Promoted from Store Manager to District Training Store Manager within 1st year.Interviewed job candidates and made staffing decisions.Managed District of 20 stores with over 75 sales associate, 4 team leaders, and 12 assistantmanagers in absence of DM.Assigned goals and tasks for stores to meet operational, sales and regional expectations.Hired, trained and evaluated personnel in sales and marketing.Scheduled and led training meetings and district meetings.Reported to the district manager regarding all store and staff issues as well as helped followup with District performance.Completed profit and loss performance reports.

Durham,Nc

Actively patrolled assigned areas to prevent and detect problems.Issued warnings and counselings for violations.Conducted thorough investigations of serious injury and major inmate conflictsChecked all vehicle equipment for proper functioning prior to use.Monitored and controlled access of inmates, visitors and staff.Enforced State and Facility policies and procedures.Conducted Armed/Unarmed inmate transportsResearched inmate information as needed.

Long Island, Ny Then Triangle,Nc

Promoted to store manager after completing 6 month training course in 7 weeks.Interviewed job candidates and made staffing decisions.Assigned employees to specific duties to best meet the needs of the store.Reordered inventory when it dropped below predetermined levels.Instructed staff on appropriately handling difficult and complicated sales.Examined merchandise to verify that it was correctly priced and displayed.Planned budgets and authorized payments and merchandise returns.Reported to the district manager regarding all store and staff issues.Generated repeat business through exceptional customer service.Became Assistant manager when I moved to North Carolina due to no store openings forStore Managers

Lake Grove,Ny

Processed incoming and outgoing shipments of store merchandise.Directed and scheduled work for 6 warehouse shipping associates.Trained staff on material handling processes to reduce shipping times.Forecasted manpower requirements based on daily workload and company targets.Moved freight, stock and other materials to and from storage and production areas andloading docks.Sorted cargo before loading and unloading.Stacked and transported all overstock to storage areas.Tracked time spent on assignments each day for productivity reporting.Verified computations against physical count of stock.Unloaded cargo from truck with hand trucks and pallet jacks.Divided cargo received by department and intended location.Operated PC and RF-based computer systems with a high level of accuracy.

Commack, Ny

Lake Grove, Ny