Yvette Pabón Email & Phone Number

New York City Metropolitan Area

Dedicated to helping entrepreneurial women build businesses to achieve financial independence and mobility…Provide support with affordable loan capital, asset, and credit building tools…Responsible for the day-to-day operations and loan portfolio of the branch.* Provide guidance and leadership to team members and set team objectives to ensure branch targets are achieved.* Lead the growth of all community partnerships by building strong business relationships to achieve long term goals. * Build and improve relationships with current and potential new clients. * Demonstrate ability to recognize conflict and implement positive resolutions. * Analyze current industry trends to identify client opportunities that would generate new business. * Oversee employees to ensure quality and accuracy of loan amounts and related activities, including disbursements, collections of repayments, and reconciliations. * Manage branch portfolio and track liquidity to ensure maintenance of funds to meet daily obligations.

United States

Performed administrative, clerical, customer service, and data entry processing. Assisted otheremployees within functional areas by participating in special projects. Applied discretion within broad operational boundaries and procedures.• Acted as liaison between assigned team/unit, customers, VNS Health staff and vendors.Referred clinical/difficult issues to appropriate staff, as necessary.• Coordinated administrative and clerical support functions such as maintaining files, schedules,and word processing documents.• Reviewed referrals and obtained information for patient demographics and patient services.Verified patient insurance and obtained authorization for consultation.• Monitored patient service documentation for completeness and timeliness; labeled and loggeddocuments for electronic storage; and advise appropriate staff of missing and overdue documents.

New York, New York

Facilitated growth of men’s departments at a luxury department store by recruiting, training, andmentoring qualified candidates. Reviewed and analyzed market and sales data to produce salestrategies that addressed opportunities for growth and promoted organizational objectives. Produced store events and promoted development of client relationships.• Spearheaded company initiatives and engaged over 300 associates to meet organizationalobjectives.• Facilitated liquidation of $50M in inventory and fixed assets prior to store closure.• Reduced shortages 15% by partnering with loss prevention department to develop and implementsystems and processes.

New York, New York

New York, New York

Oversaw sales and marketing operations corporate accounts in the New York Metro area. Guidedstrategic planning, sales development, and process implementation while securing new accounts.Analyzed market and partnered with stakeholders to identify opportunities for growth within themarket. Established profitable partnerships and created new revenue streams by expanding clientbase.• Produced average of $10.5M in annual sales across three flagship stores.• Increased department sales 20% by establishing high-performing teams that worked crossfunctionally to promote goods in departments across the entire store.• Trained and mentored 10 sales associates into management positions.• Grew clientele base by 10% annually by establishing and maintaining corporate partnerships.

New York, New York

New York, New York

Managed all aspects of multiple departments at the flagship location of an internationally recognized toy store. Trained and coached staff members to promote employee development and ensure excellent customer service experience. Monitored and maintained store inventory, reviewedmerchandising, analyzed product trends, and implemented systems and processes to improve sales.Promptly resolved customer issues and conflicts to ensure customer satisfaction. Clearly communicated budget updates, sales goals, and events with customers and staff.• Increased store customer satisfaction goal 10% by creating product knowledge rallies to trainassociates throughout the store.• Coordinated and executed departmental promotions and sales events with store operations, visualmerchandising, and merchandise procurement associates.• Scored 86% on the annual associate survey for management effectiveness by focusing on associateand management accountability

New York, New York

New York, New York

New York, New York

New York, New York

New York, New York

New York, New York

Master Of Public Administration (Mpa), Management And Operations & Human Resource Management

Activities and Societies: Pi Alpha Alpha- The International Honor Society for Public Affairs and Administration; ASPA- American Society.

Bachelor Of Science (B.S.), Business Administration