Main consulting contact, based in Portugal and in the UK, for the Guerratech´s expansion plans to enter the European and the UK Salesforce consulting market.Participation in meetings with prospect customers, in Brazil and Portugal, to gather project requirements and understand their business needs.Presenting Salesforce capabilities to potential customers, effectively showcasing how the platform can address their specific business challenges and drive value.Built and implement CRM platforms using Salesforce tools and technologies, ensuring successful deployment, integration, and customization.Preparing presentations and proposals with quotations, outlining project scope, timelines, deliverables, and associated costs.Acting as a sales consultant, providing insights and guidance to customers on how Salesforce solutions can improve their business processes, increase productivity, and drive revenue growth.Developing strong relationships with prospective and existing customers, serving as a point of contact for Salesforce-related inquiries and updates.Conducting market research on multiple platforms, including Education Cloud and NPSP Cloud, to stay up-to-date with industry trends, competitor offerings, and Salesforce product updates and effectively positioning the company's services.Collaborating closely with the consulting, implementation, and support teams to ensure seamless project execution and knowledge sharing.Managing multiple customer engagements simultaneously, working independently and remotely to meet project deadlines and customer expectations.

As a Salesforce Administrator, I have gained practical experience in implementing and managing the platform to meet the specific needs of "Fork Over Love", an American non-profit organisation where I volunteer.

Demonstrated expertise in founding and establishing a flourishing enterprise from the ground up in the United Kingdom.Strategically conducted extensive market research to ascertain the demand for property maintenance services, and utilised the findings to devise a comprehensive business plan and innovative concept that differentiated the enterprise from competitors.Pioneered the development and implementation of all business processes, including the design of service order forms and meticulous drafting of Terms and Conditions.Mastered the art of service delivery across all aspects of property maintenance projects through self-directed learning and hands-on experience.Crafted and streamlined all administrative and financial procedures, ensuring optimal efficiency and accuracy in all company operations.Exhibited exceptional aptitude in recruiting and managing a top-performing team of contractors, fostering a positive and productive work environment.Successfully led and directed day-to-day operations for nearly two decades, driving consistent growth and profitability for the business.

Distinguished myself as an instrumental member of a high-performing team in the Corporate Pension department, dedicated to providing exemplary customer service and delivering critical support and information to policyholders, trustees, pension consultants, and stakeholders.Earned commendation for my unwavering commitment to maintaining a meticulously accurate and up-to-date database of critical data, ensuring that all system records were flawlessly maintained.Demonstrated exceptional proficiency in preparing comprehensive pension statements, along with expertly elaborating on quotations and providing informed estimates of funds with unparalleled precision.Exhibited outstanding communication skills in all interactions with both internal and external stakeholders, including adeptly navigating complex issues and delivering clear and concise guidance.Developed an impressive technical acumen in the complex field of corporate pensions, leveraging this expertise to provide effective mentorship and guidance to colleagues through collaborative efforts.

Provided invaluable financial guidance and clarity to business customers operating in the competitive Foreign Trade market, expertly navigating the complex landscape of financing their operations while adhering to rigorous banking and Central Bank policies and closely monitoring credit and risk.Meticulously analyzed all customer operations to ensure strict adherence to established banking protocols, leveraging astute attention to detail and advanced analytical skills to identify potential risks and mitigate them effectively.Crafted highly engaging and informative presentations for prospective clients, masterfully outlining the full range of import/export funding options available to them through the bank.Cultivated strong, enduring relationships with clients through exceptional communication skills, consistently going above and beyond to build trust and ensure their satisfaction.Conducted rigorous risk assessments on international operations, leveraging advanced data analysis and financial modelling techniques to identify optimal export and import finance programs that met the unique needs of each client.Demonstrated exceptional business development skills by successfully opening and managing new accounts and prospects, consistently driving strong customer acquisition and retention rates through proactive outreach and relationship-building efforts.

As a Controller and Budgeting Manager for an International Department of a Brazilian Bank, my key responsibilities include:Financial Reporting: Preparing timely and accurate financial statements, budget reports, and forecasts for the department, directors, senior management, and other stakeholders.Budget Management: Developing and monitoring budgets for various projects, tracking actual expenses against budgeted expenses, and making necessary adjustments.Compliance: Ensuring compliance with local and international financial regulations, internal policies and procedures, and best practices.Risk Management: Identifying and assessing financial risks, developing risk mitigation strategies, and reporting risk exposure to senior management.Stakeholder Management: Building strong relationships with stakeholders, including internal teams, external vendors, and regulators, to ensure effective collaboration and communication.Process Improvement: Continuously improving financial processes and systems to drive efficiency and effectiveness.