Business Development Analyst
Washington D.C. Metro Area
• Responsible for all Salesforce administration activities including user and profile administration, reporting and dashboards, data cleansing, workflows, object and field creation, and basic application implementation. • Work with different business units to develop and align CRM data structures, workflows, reports, and processes align with underlying business processes. • Implement and maintain third-party application integration with CRM including GovWin IQ and third-party data loading tools. • Prepare documentation/presentations to end users to illustrate solutions, new functionality, and training for end-users.• Developed and implemented the transition strategy to migrate from Salesforce to Microsoft Dynamics including ROI analysis, business process mapping, requirements development, data migration plan, change management, and user training.• Lead the BD Analysis team comprised of 3-5 on site and remotely located Analysts and Jr. Analysts. • Led the design, planning, and development of the Business Development SharePoint site acting as interface between developers, users, and BD Operations Director. • Develop BD Analysis team reporting process and strategy for all opportunities released through OST priority contract vehicles to facilitate Bid/No-Bid decisions and pipeline visibility.• Develop, implement, and maintain BD analysis training and onboarding materials, SOPs, standardized processes, best practices library, and knowledge management platform. • Support the gate review process by providing analysis and capture support to Capture Managers and BDMs. • Develop account plans, capture strategies, and develop the system to manage transition and information sharing at proposal kickoff. • Lead the process integration and coordination between analysis team with operations teams, proposal team, and corporate functions.