Emily Pace Email & Phone Number

Fruita, Co, Us

Boulder, Colorado, Us

South Jordan, Ut, Us

Cherwell Software acquired by Ivanti

Colorado Springs, Co, Us

- Serve as SME on Service Management products and define product strategy- Work with leadership to create a release product roadmap and initiatives/epics that align with product strategy and portfolio vision- Responsible for implementation and prioritization of feature team projects - Responsible for managing product bugs while maintaining release plan for feature delivery - Manage execution for a specific project from project definition and planning through to production, release and end of life- Partner with customers and internal teams to define key personas and serve as a product resource for roadmap and feature questions - Participate in Agile/Scrum Activities for 3 feature teams- Articulate requirements and business value to engineering teams and deliver with quick time-to-market and optimal resources- Evaluate marketing and communication plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed- Act as a product evangelist to build awareness and understanding- Align product management with overall company strategy- Determine return on investment for new proposed feature- Communicate to stakeholders to get feedback

Colorado Springs, Co, Us

- Develop release planning criteria- Participate in Agile/Scrum Activities- Scope and prioritize activities based on business and customer impact- Articulate requirements and business value to engineering teams and deliver with quick time-to-market and optimal resources- Drive product launches including working with public relations team, executives, and other product management team members- Evaluate marketing and communication plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed- Act as a product evangelist to build awareness and understanding- Align product management with overall company strategy- Determine return on investment for new proposed feature- Communicate to stakeholders to get feedback

Colorado Springs, Co, Us

- User Interface/User Experience Developer working with application configuration, interactive UI/UX form design, and integration with third party applications within the Cherwell Service Management software- Created new merge-able applications (mApps) to easily merge into the Cherwell software through the use of workflows, scenarios, storyboards, wireframes, application configuration and development- Provided internal documentation to the technical documentation team- Worked closely with product management to translate requirements into functionality within the software, and with quality assurance, professional services, documentation, and web/platform developers to provide support and to ensure a working product- Development takes place within an agile environment- Maintained standards for user experience workflows, scenarios, storyboards, wireframes, rapid prototyping, integrations, and final products.

- Worked with customers to create and finalize the Statement of Work (SOW)- Analyzed the SOW and developed new requirements- Created the Software Requirement Specifications (SRS) documentation for new projects- Created Interface Control Diagrams (ICDs) for new projects in Visio- Created and maintained a product roadmap for feature delivery- Broke down features into shippable phases- Analyzed requirements and transformed those into user stories in JIRA - Developed acceptance criteria with developers for user stories- Created test cases for QA Engineers- Created and wrote technical documentation for each feature- Was one of the leaders of Warfighter Assessments of each feature being delivered- Traveled to customer site to train front end users on the system- Traveled to customer site to assist in on-site testing with front end users- Participated on a Tiger Team that provided a deep dive into one of the largest program's requirement documentation and re-wrote the requirements for the program to assist in a re-bid of the contract- Cost Account Management (CAM) certified and assisted the Program Manager with pricing spreadsheets and cost analysis on the contract each week- Assisted in multiple Bill of Materials (BOMs)- Created our requirement repository in DOORS and provided administration and maintenance

Bachelor Of Science (B.S.), Applied Mathematics

Computer Science