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Alexandre Pacheco Do Couto Email & Phone Number
Technical Account Manager
at
Amazon Web Services (AWS)
1 work email found
@oracle.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Account Manager
Location
São Paulo, São Paulo, Brazil
Company size
Who is Alexandre Pacheco Do Couto? Overview
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Quick answer
Alexandre Pacheco Do Couto is listed as Technical Account Manager at Amazon Web Services (AWS), a company with 142019 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at oracle.com and a matched LinkedIn profile for Alexandre Pacheco Do Couto.
Alexandre Pacheco Do Couto previously worked as IT Support Engineer I at Amazon Web Services (Aws) and Digital Learning Support – Senior Consultant at Oracle. Alexandre Pacheco Do Couto holds Bachelor Of Technology - Btech, Information Technology Administration And Management from Universidade Anhembi Morumbi.
Company email context
Email format at Amazon Web Services (AWS)
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*@oracle.com
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AeroLeads found 1 current-domain work email signal for Alexandre Pacheco Do Couto. Compare company email patterns before reaching out.
Profile bio
About Alexandre Pacheco Do Couto
I have dual nationality, I am Brazilian and Portuguese. With more than 10 years of experience in customer management within IT Support / Helpdesk (Hardware and Software) I’m able to Identify, resolve and escalate incidents as appropriate and also development of technical solutions, user experience, as well as building and maintaining positive business relationships with senior management. A great sensitivity to protocol and etiquette in the delivery of services to senior stakeholders and experience with executive-level hands-on onsite support, in addition to senior end user technical support skills and customer service excellence. Great understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot technical issues. Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal.
Listed skills include Quality System Compliance, Enterprise Application Development, Responsive Web Design, Digital Business Development, and 22 others.
Current workplace
Alexandre Pacheco Do Couto's current company
Company context helps verify the profile and gives searchers a useful next step.
Amazon Web Services (Aws)
6 roles
Alexandre Pacheco Do Couto work experience
A career timeline built from the work history available for this profile.
It Support Engineer I
CurrentAmazon's IT Services Support is the first point of contact for technical service requests. As an IT Support Engineer I spend my day fielding incoming chats, calls, and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide.In addition as an IT Support Engineer I am customer focused and motivated by team success. I am.
Jun 2022 - Present
Digital Learning Support – Senior Consultant
Working directly with the customer, I have the responsibility to attend through the online Chat, telephone and SR platforms, simultaneously, all the technical process of pre sales and after sales. Taking care mainly of customers with doubts in which subscriptions he finds the desired training, helping with the purchase of any training, doubts about.
Mar 2015 - Jun 2022
Internal Technical Support Engineer
Ensure customer satisfaction via continued contact and follow up on all technical assistance requests, anticipates potential problems and works proactively to resolve, follow up through with customer commitments. Improve the Service Request resolution and pick up times (SLA>95%). Provide professional, courteous and quick resolution to our Latin America.
Aug 2012 - Mar 2015
Erp Support Analyst (Protheus)
Worked on the implementation, ratification and new routines of the ERP Protheus 11. Operation support for Microsiga users on HR, business, electronic timecards. Also worked supporting users managing theirs day by day work on the system. Responsible for daily backups and process monitoring.
Jan 2011 - Aug 2012
Junior Telecommunication Analyst
Worked on the implementation, ratification and new routines of the ERP Protheus 11. Operation support for Microsiga users on HR, business, electronic timecards. Also worked supporting users managing theirs day by day work on the system. Responsible for daily backups and process monitoring.
Jan 2010 - Jan 2011
1 education record
Alexandre Pacheco Do Couto education
FAQ
Frequently asked questions about Alexandre Pacheco Do Couto
Quick answers generated from the profile data available on this page.
What company does Alexandre Pacheco Do Couto work for?
Alexandre Pacheco Do Couto works for Amazon Web Services (AWS).
What is Alexandre Pacheco Do Couto's role at Amazon Web Services (AWS)?
Alexandre Pacheco Do Couto is listed as Technical Account Manager at Amazon Web Services (AWS).
What is Alexandre Pacheco Do Couto's email address?
AeroLeads has found 1 work email signal at @oracle.com for Alexandre Pacheco Do Couto at Amazon Web Services (AWS).
Where is Alexandre Pacheco Do Couto based?
Alexandre Pacheco Do Couto is based in São Paulo, São Paulo, Brazil while working with Amazon Web Services (AWS).
What companies has Alexandre Pacheco Do Couto worked for?
Alexandre Pacheco Do Couto has worked for Amazon Web Services (Aws), Oracle, Vikstar Contact Center, and Comm Solutions Ltda.
How can I contact Alexandre Pacheco Do Couto?
You can use AeroLeads to view verified contact signals for Alexandre Pacheco Do Couto at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Alexandre Pacheco Do Couto attend?
Alexandre Pacheco Do Couto holds Bachelor Of Technology - Btech, Information Technology Administration And Management from Universidade Anhembi Morumbi.
What skills is Alexandre Pacheco Do Couto known for?
Alexandre Pacheco Do Couto is listed with skills including Quality System Compliance, Enterprise Application Development, Responsive Web Design, Digital Business Development, Agile Web Development, Agile Methodologies, Scrum, and Internet Of Things.
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