Sales Assistant
CurrentPassionate sales professional with experience in high-level retail and customer service, currently at Mango's first megastore in Madrid, located in one of the city’s most prestigious areas. Dedicated to delivering exceptional and personalized shopping experiences that reflects the quality and prestige of the brand.- Provided personalized fashion advice, assisting clients in selecting garments that align with their personalities and personal styles, ensuring a unique and satisfying shopping experience.- Anticipated client preferences through a deep understanding of fashion trends and refined taste, making clients feel valued and understood.- Empowered clients by overcoming language barriers and offering tailored support as a Personal Shopper.- Consistently exceeded monthly sales targets by identifying opportunities and closing sales efficiently.Demonstrated agility in managing multiple tasks and resolving issues quickly, ensuring seamless shopping experiences.Achievements:- Managed VIP clients for the launch of our campaign in collaboration with the Boglioli brand.- Increased CRM engagement and client retention through exceptional cordiality, attentive service, and empathy. Frequently requested by management to assist clients due to my strong interpersonal skills and professionalism.